Likelihood to Recommend The sales team uses constantly all the sharing features. We share Collections and share individual assets as well to our distributors. They consume our catalogs, price guides, delivery timeline schedules, and much more. For every content, I know the granular level of consumption that is occurring. I no longer have to make any guesses based on content. I am able to schedule follow-ups based on real time content.
Read full review Frankly, if I can do something in Scratchpad instead of
Salesforce , I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface.
Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than
Salesforce . But it interacts w/ SF, which is great!
Read full review Pros Paperflite simplifies storing content in a single repository, giving content structure within an organization. By creating streams you are able to segregate content based on the content structure your organization has planned out. Oftentimes the content created by marketing is not used by sales for lack of discoverability/finding of content. With Paperflite every asset is easily discoverable by a simple search feature. Paperflite does an in-content search as well, giving in-depth results and ensuring no asset is left unseen Read full review Scratchpad notes are super easy to use and link to Salesforce Opportunities. Allows you to update all the necessary Salesforce opportunity fields without going into Salesforce. Easy to use Task manager that helps you stay on track through the day. Extremely easy to use and their CS team is always willing to provide training and help. Read full review Cons Nothing to mention, at this point but sometimes it takes a little more time to add assets to a collection. Not too sure if it's the internet connection or just a glitch on the website. What problems are you solving with the product? What benefits have you realized? The analytics feature has helped me understand how my content is performing and make changes to it accordingly. The ability to create a personalized content experience for each of my prospects makes it even more better. Read full review When pulling in Salesforce reports, it doesn't have full ability to do grouping/sorting. When looking at pipeline view there's not an ability to expand the default view to see more than 5 people per group. It'd be nice if comments would go as a task rather than a buzz. Read full review Usability I find it very easy to understand and use
Read full review Support Rating Have been very prompt in their responses. They know the product extremely well to respond precisely to the posted queries. Not just that, they are extremely proactive in providing quality suggestions and teach ways to improve the overall user experience when using the product. You give them your problem statement, and they'll come up with innovative ways to address it.
Read full review Alternatives Considered With Paperflite, the analytics provided are much more insightful compared to DocSend. Paperflite's content intelligence helps understand how content is performing with each prospect. Easy accessibility with Paperflite, cause we can use it on a phone or IPAD and not just from desktop
Read full review It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and effort.
Read full review Return on Investment Paperflite's user experience is great and with its key features, it becomes an essential tool for teams Content Management: Have all our collaterals under one place for teams to discover easily Content Experience: The ability to create personalized experiences for prospects has helped increase engagement. Content Analytics : We've been able to understand the ROI our content brings. Read full review I save many hours a week using Scratchpad to simply manage my tasks. I no longer waste time waiting for SFDC to load. I can easily create opps, adjust the pipeline, and check to see if someone is already prospecting into an account. Read full review ScreenShots