Paradox Conversational ATS vs. Phenom Talent Experience Management (TXM) Platform

While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.

Incentivized

I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated

Incentivized

• Role grouping into categories.
• Web page design & flow.
• Easy to use.
• SmartRecruiters integration.

Incentivized

• UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
• Adding interviewers is not intuitive; it usually is a pain point for new users.

Incentivized

• Reports turnaround times could be improved
• Can't change candidates statuses in bulk
• Slow customer service turnaround at times

Incentivized

Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.

Incentivized

When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.

Incentivized

• Increased candidate engagement
• Broad customisation is leading to more sophisticated campaigns which should increase ROI
• Reports could benefit from some TLC, data integrity has been a concern

Incentivized