pcAnywhere (Discontinued) vs. SolarWinds Dameware Remote Everywhere (DRE)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pcAnywhere (Discontinued)
Score 3.1 out of 10
N/A
PcAnywhere was remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
SolarWinds Dameware Remote Everywhere (DRE)
Score 8.4 out of 10
N/A
SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
Pricing
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Features
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
pcAnywhere (Discontinued)
9.0
1 Ratings
13% above category average
SolarWinds Dameware Remote Everywhere (DRE)
4.7
14 Ratings
51% below category average
File transfer9.01 Ratings5.014 Ratings
Over-the-Internet remote session9.01 Ratings9.014 Ratings
Screen sharing00 Ratings8.014 Ratings
Instant message00 Ratings8.013 Ratings
Access to sleeping/powered-off computers00 Ratings1.010 Ratings
Initiate remote control from mobile00 Ratings3.010 Ratings
Remote management of servers & workstations00 Ratings5.013 Ratings
Centralized management dashboard00 Ratings5.013 Ratings
Session record00 Ratings5.010 Ratings
Annotations00 Ratings3.06 Ratings
Monitoring and Alerts00 Ratings1.010 Ratings
Multi-platform remote control00 Ratings3.011 Ratings
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Score 9.5 out of 10
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User Ratings
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Likelihood to Recommend
7.0
(1 ratings)
8.0
(14 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(10 ratings)
User Testimonials
pcAnywhere (Discontinued)SolarWinds Dameware Remote Everywhere (DRE)
Likelihood to Recommend
Discontinued Products
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
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SolarWinds
I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
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Pros
Discontinued Products
  • Multiple connections
  • Cross-platform
  • Decent UX
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SolarWinds
  • Remote control is solid, rarely loses connection
  • Allows for control of the desktop prior to login
  • Allows for scripts to be executed in the background without disturbing users
  • Allows for batch rollout of scripts across multiple machines
  • Allows us to see the end users' desktop - as opposed to RDP
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Cons
Discontinued Products
  • Sometimes it is too slow
  • Consumes too much bandwidth
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SolarWinds
  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
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Usability
Discontinued Products
No answers on this topic
SolarWinds
It's a good tool overall, but could be better.
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Support Rating
Discontinued Products
No answers on this topic
SolarWinds
SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
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Alternatives Considered
Discontinued Products
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
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SolarWinds
We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
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Return on Investment
Discontinued Products
  • It allows us to comply with the latest safe browsing requirements.
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SolarWinds
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
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ScreenShots

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details