PCLaw vs. Time Matters

PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products

The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.

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• Quick - reports generate faster than Clio or Cosmolex
• Efficient data entry
• When set up properly, it speeds up a lot of different tasks

• Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
• Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
• Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.

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• Like I said in my pros, it can hold a lot of matters. But, if your firm is very large, PCLaw may not be the best option. My old firm grew to the point where they had to switch because they had too many matters for the system to hold.
• The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying).

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• The software crashes a lot.
• The plugins for Office and Adobe are unstable.
• The whole software package appears to be built for the year 1995.

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The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.

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Tech support for LexisNexis PCLaw has been seamless as far as I know. Those issues have been dealt with by others at my organization and I do not have personal experience.

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There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.

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PCLaw is still the only product that provides both front office (practice management/calendaring) and back office (accounting) solutions for a law firm in one product

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So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.

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• It helped the firm save money on case management software
• It negatively impacted productivity when dealing with glitches/crashes
• It was effective in keeping track of the firm's expenses

• Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
• Time Matters has allowed for more efficient communication between team members on a case.
• Time Matters has ensured hot documents are tagged and accessible.

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