Pega Platform vs. Retool

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pega Platform
Score 8.3 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$35
per month per user* (or $0.45 per case**)
Retool
Score 8.5 out of 10
N/A
Retool is a UI software component library presenting a fast way to build custom internal tools, from the company of the same name in San Francisco, California.
$10
per month per user
Pricing
Pega PlatformRetool
Editions & Modules
Low-code Factory Edition
$35
per month per user* (or $0.45 per case**)
Standard Edition
$90
per month per user* (or $0.80 per case**)
Enterprise Edition
Custom Quote
Team
$10
per month per user
Business
$50
per month per user
Enterprise
Custom Quote
Offerings
Pricing Offerings
Pega PlatformRetool
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
Pega PlatformRetool
Features
Pega PlatformRetool
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Pega Platform
5.3
63 Ratings
38% below category average
Retool
-
Ratings
Dashboards4.062 Ratings00 Ratings
Standard reports6.062 Ratings00 Ratings
Custom reports6.061 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Pega Platform
7.9
66 Ratings
5% below category average
Retool
-
Ratings
Process designer8.865 Ratings00 Ratings
Process simulation7.657 Ratings00 Ratings
Business rules engine9.865 Ratings00 Ratings
SOA support7.451 Ratings00 Ratings
Process player7.048 Ratings00 Ratings
Support for modeling languages5.46 Ratings00 Ratings
Form builder9.059 Ratings00 Ratings
Model execution8.456 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Pega Platform
9.0
50 Ratings
7% above category average
Retool
-
Ratings
Social collaboration tools9.050 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Pega Platform
4.4
9 Ratings
59% below category average
Retool
-
Ratings
Content management4.49 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Pega Platform
-
Ratings
Retool
7.0
3 Ratings
18% below category average
Drag-and-drop Interfaces00 Ratings5.02 Ratings
Platform Security00 Ratings7.42 Ratings
Platform User Management00 Ratings8.02 Ratings
Reusability00 Ratings6.02 Ratings
Platform Scalability00 Ratings8.43 Ratings
Best Alternatives
Pega PlatformRetool
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pega PlatformRetool
Likelihood to Recommend
6.0
(73 ratings)
8.5
(3 ratings)
Likelihood to Renew
10.0
(7 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
7.9
(2 ratings)
Support Rating
10.0
(7 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Pega PlatformRetool
Likelihood to Recommend
Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
Read full review
Retool
Works well in: Connecting directly to databases and APIs holding candidate data. Allows teams to easily drill into records from different data sources. Quick to build dashboards. It wouldn't work well without a team to actually get it set up. There is limited design/ branding, making it look very basic. Your team requires training because data can be overwritten easily. Having some knowledge with your whole team is super important, and if you work with contractors or non-tech people, this can be a huge issue.
Read full review
Pros
Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Read full review
Retool
  • Ease of use - someone with small amount of experience can use it.
  • Adaptability - you can build a lot of things with it.
  • Reliability - works quite well.
Read full review
Cons
Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
Read full review
Retool
  • Some Retool apps can become slow to load or refresh.
  • When multiple team members work on the same app, changes can overwrite each other or break functionality.
  • The UI/UX is pretty basic.
Read full review
Likelihood to Renew
Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Read full review
Retool
No answers on this topic
Usability
Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
Read full review
Retool
Because even though it is quite intuitive it is not the best tool I have ever seen.
Read full review
Support Rating
Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
Read full review
Retool
No answers on this topic
Online Training
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
Read full review
Retool
No answers on this topic
Implementation Rating
Pegasystems
Implementation is totally depend up on the requirement
Read full review
Retool
No answers on this topic
Alternatives Considered
Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
Read full review
Retool
We selected Retool because it offers the best balance of usability and power compared to alternatives like Appsmith, ToolJet, and OutSystems. It allows us to build much faster, with broad integrations and strong enterprise features like permissions and environment management. Competing tools were either too limited, required more engineering effort. Overall, retool support has been decent too.
Read full review
Return on Investment
Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
Read full review
Retool
  • Major impact - ability to build a backend system is huge.
  • Major impact - used every day by multiple people.
  • Major impact - ability to be used by less technical teammates.
Read full review
ScreenShots