Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Voiceflow
Score 10.0 out of 10
N/A
Voiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.
$60
per month per editor
Pricing
Pega Platform
Voiceflow
Editions & Modules
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Pro
$60
per month 10k credits
Business
$150
per month 30k credits
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
Pega Platform
Voiceflow
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
Discount available for annual billing on Pro and Business plans.
More Pricing Information
Community Pulse
Pega Platform
Voiceflow
Features
Pega Platform
Voiceflow
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Pega Platform
5.3
63 Ratings
37% below category average
Voiceflow
-
Ratings
Dashboards
4.062 Ratings
00 Ratings
Standard reports
6.062 Ratings
00 Ratings
Custom reports
6.061 Ratings
00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Pega Platform
8.0
66 Ratings
4% below category average
Voiceflow
-
Ratings
Process designer
8.965 Ratings
00 Ratings
Process simulation
7.957 Ratings
00 Ratings
Business rules engine
9.965 Ratings
00 Ratings
SOA support
7.151 Ratings
00 Ratings
Process player
7.048 Ratings
00 Ratings
Support for modeling languages
5.46 Ratings
00 Ratings
Form builder
9.059 Ratings
00 Ratings
Model execution
8.856 Ratings
00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Pega Platform
9.0
50 Ratings
8% above category average
Voiceflow
-
Ratings
Social collaboration tools
9.050 Ratings
00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
Quick development time. Much of the Pega "rules" are easy to configure and implement.
Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
