Likelihood to Recommend Perdoo would be a great tool for companies that have been through a couple of OKR cycles and have developed a somewhat mature process. It then becomes a very helpful platform to streamline all steps, from design, review, up to post-mortem. It's also a great tool for companies who want to focus on the OKR process, but are not too interested in mixing it up with other frameworks, and other features, like performance reviews, etc. For us, this focus on the core of OKR is a big plus, as it drives simplicity and makes adoption easier.
Read full review Results.com would be a fantastic platform for a distributed team that has its data stored in a simple/single/common method and is looking for a single visual platform around which the culture of the company can collaborate, see relevant company metrics (and each other's metrics), and discuss the same. RESULTS.com is likely unnecessary for any team that is physically located together within an office and who can physically meet together. Such a scenario likely already has wall-projected charts and physically posted information. Further, we found RESULTS.com to be a bad choice for a company that has its data in several different locations, requiring the integration of several different APIs all coordinated together. Our somewhat complicated/disparate data simply didn't work well in the system to the point where people eventually were conditioned to NOT believe the numbers shown in RESULTS.com.
Read full review Pros OKR roadmap: I like how clearly this lays out the connections between the different levels of OKRs (team, company, long term etc) OKR Webinar: they have a great OKR 101 type webinar that we made all our leaders go through, even those who had worked with OKRs before, to ensure that we were all on the same page. Perdoo is very intentional and thoughtful about the terms they use. Initiatives: I really like that Perdoo goes down to the initial level, not just OKR. Initiatives are the projects/tasks that roll up under each KR to actually get to the result. slack updates: I like seeing the notifications come through when colleagues update something in Perdoo. fun to see progress! Read full review It has a very nice graphical/visual display of metrics/KPIs that are fed into it. It has a fantastic meetings agenda and communication module that helped better connect our geographically distributed offices. It solved the problem we had of using several different platforms for each need - providing a central place for results-orientated information sharing and discussion. Read full review Cons The existing mobile apps are not very usable Sometimes new features are added while the old features have technical issues Speed of support could be better Read full review Like all BI software, the pretty graphics and charts and information are only as accurate as what is put into the system. It does not have parameters that will flag suspect data, which became a problem as our data sources increased and the results.com integration required more and more results.com-side development. The promise of having the corporate mission/vision/values/etc. all connected to individual priorities and associated KPIs never came to pass. Being early adopters, we purchased partly on the promises of salespeople. As time marched on, support and development dropped off in favor of increasing their sales department. We believe, through our experience with results.com, that the company was built to sell quickly. That is, we believe the owner/s blasted through their funding in the first year to onboard as many users as possible so they could increase value for a quick sale. Then we believe that when the money was mostly spent, and there was no sale, the company had to become a normal, profitable, long-term business which led to expense cutting, a RIF of developers and customer support, and the resulting slowdown/stoppage/inability to develop and support the product. Our feeling in the last months on the platform was one where it seemed the employees/owners were unhappy and disgruntled to have to actually run it as a business and deal with customers. (This is our guess and belief based on what we saw over time and without any knowledge whatsoever on what was actually happening over there.) Read full review Usability When it worked, it worked nicely. Unfortunately, it didn't work for us all the time - and less so as the months went on. So, although relatively "easy to use," it stopped providing value due to its data integration problems. Thus, when the data was incorrect, people stopped using it.
Read full review Support Rating This is a solid 5 because the first year we had fantastic customer support. We had a comprehensive training, a (seemingly) dedicated support staffer, a fair amount of development help to integrate things, and consultations with people associated with RESULTS.com who have made a name for themselves in this general method of business operations. But, after the first year that mostly dried up. It was a 10 the first year, and a 1 the next years - averaging to a 5.
Read full review Alternatives Considered I've used
Lattice and I liked their OKR UI a lot, it was simple and easy to use but (at least when I used it) lacked some of the functionality that we found in Perdoo. My team got a bit frustrated with
Lattice Ally was robust and had a lot of good features, we just ended up going with Perdoo because they were comparable and we loved the OKR webinar.
Read full review We have examined a variety of similar products both before, during, and after our time with results.com. We are currently using
Sisense which is an entirely higher level than results.com in terms of B.I. - not only in the drill-down type of data access and reporting but certainly in its ability to handle multiple data sources effectively.
Read full review Return on Investment Perdoo has helped us solidify our OKR process It helps ensure our goals are well structured and aligned It made the review much easier Read full review We did not utilize a BI dashboard nor a standardized meeting agenda system before results.com so in that respect, it helped us establish a results/performance-orientated culture which was badly needed. Unfortunately, beyond that first year, results.com didn't keep up with our struggles with data imports. That, combined with the inability for us to see direct ROI $ increases, led us to eventually leave the platform. Unfortunately, they locked us into a longer term (even without providing promised services) and so we technically were on the system (but not using it) for 6+ months past the date where we'd all agreed it was not useful for anyone anymore. Read full review ScreenShots