pfSense vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pfSense
Score 9.2 out of 10
N/A
pfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…
$179
per appliance
PRTG
Score 8.5 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
pfSensePRTG Network Monitor
Editions & Modules
SG-1100
$179
per appliance
SG-2100
$229
per appliance
SG-3100
$399
per appliance
SG-5100
$699
per appliance
XG-7100-DT
$899
per appliance
XG-7100-1U
$999
per appliance
XG-1537
$1,949
per appliance
XG-1541
$2,649
per appliance
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
pfSensePRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
pfSensePRTG Network Monitor
Firewall
Comparison of Firewall features of Product A and Product B
pfSense
7.6
11 Ratings
11% below category average
PRTG Network Monitor
-
Ratings
Identification Technologies5.010 Ratings00 Ratings
Visualization Tools7.08 Ratings00 Ratings
Content Inspection4.111 Ratings00 Ratings
Policy-based Controls10.011 Ratings00 Ratings
Active Directory and LDAP7.09 Ratings00 Ratings
Firewall Management Console9.510 Ratings00 Ratings
Reporting and Logging8.011 Ratings00 Ratings
VPN10.011 Ratings00 Ratings
High Availability10.011 Ratings00 Ratings
Stateful Inspection7.011 Ratings00 Ratings
Proxy Server6.011 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
pfSense
-
Ratings
PRTG Network Monitor
7.0
55 Ratings
16% below category average
Automated network device discovery00 Ratings7.449 Ratings
Network monitoring00 Ratings7.654 Ratings
Baseline threshold calculation00 Ratings6.647 Ratings
Alerts00 Ratings7.655 Ratings
Network capacity planning00 Ratings6.639 Ratings
Packet capture analysis00 Ratings5.328 Ratings
Network mapping00 Ratings7.539 Ratings
Customizable reports00 Ratings7.448 Ratings
Wireless infrastructure monitoring00 Ratings7.338 Ratings
Hardware health monitoring00 Ratings6.852 Ratings
Best Alternatives
pfSensePRTG Network Monitor
Small Businesses
Sophos UTM
Sophos UTM
Score 8.9 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises
Next-Generation Firewalls - PA Series
Next-Generation Firewalls - PA Series
Score 9.3 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pfSensePRTG Network Monitor
Likelihood to Recommend
9.7
(24 ratings)
8.4
(55 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(17 ratings)
User Testimonials
pfSensePRTG Network Monitor
Likelihood to Recommend
Netgate (Rubicon Communications, LLC)
Because pfSense is built around open source software, it is very convenient to be able to deploy in the event of hardware failure. We once had a client with a proprietary router that failed. While the router was under warranty, the expected time for the new router to arrive was about 2 weeks. We decided to implement pfSense for the client as a stop gap and ultimately ended up deploying the full enterprise appliance. Being able to get up and running using commodity hardware was a huge win for the client. We've also had a great amount of success deploying pfSense hardware at apartment complexes. The DNS resolver works great and we've had no issues handling multiple VLANs with various DHCP scopes on it. Finally, we've had clients that require having a failover cluster. Utilizing the built in CARP capabilities, we've been able to provide a very robust failover system that requires little maintenance and no downtime in the event of equipment failure.
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Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
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Pros
Netgate (Rubicon Communications, LLC)
  • Easy to use. Good user interface design! Easy to understand and easy to set up.
  • Lower hardware requirement. 3 years ago, we used an old PC to run it. Now, we have changed to a router device with Celeron CPU and 8GB RAM. It runs smoothly with a 1000G commercial broadband.
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Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Cons
Netgate (Rubicon Communications, LLC)
  • I did kind of mention a Con in the Pro section with OpenVPN.
  • When I create a config for an employee other employees are able to login to that config.
  • I could be doing something wrong when I am making it - I am not afraid to admit that as I am pretty new to all of this, but it seems like it builds a key and I would think the key would be unique in some way to each employee, but I could be wrong.
  • I actually do not have a lot of Con's for this software - I did not get to set this up on our work network so I am not sure of any downfalls when installing.
  • I installed this on my personal machine in a Hyper-V environment to get a feel for it before I started working on it at work and it seemed pretty smooth. I didn't run into any issues.
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Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
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Likelihood to Renew
Netgate (Rubicon Communications, LLC)
No answers on this topic
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
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Usability
Netgate (Rubicon Communications, LLC)
The interface is simple, has sane defaults, and is consistent throughout.
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Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
Netgate (Rubicon Communications, LLC)
No answers on this topic
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Alternatives Considered
Netgate (Rubicon Communications, LLC)
While you can get the performance out of other products, pfSense offers the unique ability to put other services on the same device. Products such as Untagle's NG Firewall and SonicWall's TZ series offer cost effective options for firewall and VPN services, having incoming load balancing and connection proxies on the same device as the firewall offers extremely easy configuration and day to day management of network services
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Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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Return on Investment
Netgate (Rubicon Communications, LLC)
  • Using pfSense has allowed us to build a professional network in our small office without needing a lot of proprietary hardware, saving thousands of dollars in IT infrastructure investment.
  • The cost for using pfSense is free, so it's a great option for those who don't have a large IT budget
  • pfSense utilizes all of the industry standard services to provide all of it's functionality, so support for service-level issues is readily available
  • Because of how much work has been put into pfSense to make it rock solid and reliable, we're able to support our network with minimal IT staffing, saving us thousands of dollars/year in personnel alone.
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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ScreenShots