pfSense vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
pfSense
Score 8.8 out of 10
N/A
pfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…
$179
per appliance
PRTG
Score 8.6 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Pricing
pfSensePRTG Network Monitor
Editions & Modules
SG-1100
$179
per appliance
SG-2100
$229
per appliance
SG-3100
$399
per appliance
SG-5100
$699
per appliance
XG-7100-DT
$899
per appliance
XG-7100-1U
$999
per appliance
XG-1537
$1,949
per appliance
XG-1541
$2,649
per appliance
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
pfSensePRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
pfSensePRTG Network Monitor
Firewall
Comparison of Firewall features of Product A and Product B
pfSense
8.6
9 Ratings
1% above category average
PRTG Network Monitor
-
Ratings
Identification Technologies8.88 Ratings00 Ratings
Visualization Tools8.07 Ratings00 Ratings
Content Inspection7.69 Ratings00 Ratings
Policy-based Controls8.59 Ratings00 Ratings
Active Directory and LDAP8.08 Ratings00 Ratings
Firewall Management Console9.78 Ratings00 Ratings
Reporting and Logging8.89 Ratings00 Ratings
VPN8.89 Ratings00 Ratings
High Availability9.09 Ratings00 Ratings
Stateful Inspection8.99 Ratings00 Ratings
Proxy Server8.29 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
pfSense
-
Ratings
PRTG Network Monitor
8.8
54 Ratings
7% above category average
Automated network device discovery00 Ratings8.948 Ratings
Network monitoring00 Ratings9.353 Ratings
Baseline threshold calculation00 Ratings8.846 Ratings
Alerts00 Ratings9.454 Ratings
Network capacity planning00 Ratings8.038 Ratings
Packet capture analysis00 Ratings8.927 Ratings
Network mapping00 Ratings8.738 Ratings
Customizable reports00 Ratings8.847 Ratings
Wireless infrastructure monitoring00 Ratings8.137 Ratings
Hardware health monitoring00 Ratings8.651 Ratings
Best Alternatives
pfSensePRTG Network Monitor
Small Businesses
WatchGuard Network Security
WatchGuard Network Security
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 8.9 out of 10
Medium-sized Companies
WatchGuard Network Security
WatchGuard Network Security
Score 9.3 out of 10
Nmap
Nmap
Score 8.9 out of 10
Enterprises
Virtualized Next-Generation Firewalls - VM Series
Virtualized Next-Generation Firewalls - VM Series
Score 9.5 out of 10
Nmap
Nmap
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
pfSensePRTG Network Monitor
Likelihood to Recommend
9.1
(22 ratings)
9.2
(54 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(28 ratings)
User Testimonials
pfSensePRTG Network Monitor
Likelihood to Recommend
Netgate (Rubicon Communications, LLC)
For fast-growing or SME companies, pfSense is quite suitable because pfSense already had many advanced features such as VPN and multiple WAN / LAN. As a result, we just need to pay for expensive router frequently to upgrade our infrastructure.
Read full review
Paessler
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes. If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.
Read full review
Pros
Netgate (Rubicon Communications, LLC)
  • pfSense is an excellent firewall - It logs all of your traffic. It has packages you can install to snort bad traffic.
  • pfSense has a tool called "p0f" which allows you to see what type of OS is trying to connect to you. You can filter these results and you can also block a specific OS from connecting to you.
  • pfSense is an excellent load-balancer: (Multi-WAN and Server Load Balancing) The fail-over/aggregation works very well. This is perfect if your business uses multiple ISP's to ensure your customers are always able to access their data. Also helps with bandwidth distribution as well.
  • VPN's - I am not entirely sure if this package was free with pfSense, but it does offer the ability to use OpenVPN which is what I am familiar with.
  • They also have IPsec in the settings as well, but I am not familiar with that enough to go into any detail with it.
  • As I mentioned I do use OpenVPN the only thing I don't care for with it is I can create OpenVPN configs for each user I want to be able to VPN into the network and I assumed each one would be "unique" but this does not seem to be the case. I could be doing it wrong, but if I create a config for a specific employee I would expect only that employee should be able to use that config, but I have been able to login to everyone that I made using my credentials.
  • I mentioned earlier that pfSense had a GUI.
  • I personally really think it is cool because it has a bunch of reporting graphs for monitoring your networks. I think when I become the full-time admin at the company I am going to try to talk them into getting me a TV I can mount on the wall and display all the graphs and real-time info pfSense shows so I can monitor what is going on with the network(s) at all times. Plus I think it would look rad.
Read full review
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
Cons
Netgate (Rubicon Communications, LLC)
  • There is no API for making changes. This can be a hindrance in environments where auto-deploying something needs firewall rules or HAProxy configs updated. Since all settings are stored in an XML file and then configs are generated from that, even manually updating config files cannot be done.
  • Beware that some network cards can have issues. pfSense is based on FreeBSD, so it's best to look on their compatibility list before deploying.
Read full review
Paessler
  • The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
  • The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
  • The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.
Read full review
Likelihood to Renew
Netgate (Rubicon Communications, LLC)
No answers on this topic
Paessler
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Read full review
Usability
Netgate (Rubicon Communications, LLC)
No answers on this topic
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
Support Rating
Netgate (Rubicon Communications, LLC)
No answers on this topic
Paessler
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Read full review
Alternatives Considered
Netgate (Rubicon Communications, LLC)
Before pfSense we were using consumer and small business rated network appliances from Linksys, Cisco, Buffalo and Netgear. We were replacing them on average of every 6-12 months because they'd fail or would offer poor wifi availability. Switching to pfSense allowed us to use professional grade switches and wifi access points, offloading all of the services that the consumer grade products took care of, onto pfSense (DHCP, DNS, routing, firewall, VPN, etc).
Read full review
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
Read full review
Return on Investment
Netgate (Rubicon Communications, LLC)
  • Moving to a FWaaS solution installed on a decent computer the initial investment was moderate to cover 50 to 250 users, but still being cheaper that a Fortinet, Cisco ASA, or a Sophos UTM.
  • Paying only for support can be a double edge knife, cause you need to identify what's the goal of the request, or your drown into a an endless list of requirements.
  • To stay in the top with the half of a regular investment pFSense gives a wide variety of plugins that will give you a deep knowledge of your security flaws and strong points.
Read full review
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
ScreenShots