What users are saying about
37 Ratings
Top Rated
127 Ratings
37 Ratings
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Score 9.2 out of 100
Top Rated
127 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

pfSense

For fast-growing or SME companies, pfSense is quite suitable because pfSense already had many advanced features such as VPN and multiple WAN / LAN. As a result, we just need to pay for expensive router frequently to upgrade our infrastructure.
Allan Leung | TrustRadius Reviewer

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

pfSense
7.2
PRTG
Identification Technologies
pfSense
3.0
PRTG
Visualization Tools
pfSense
6.0
PRTG
Content Inspection
pfSense
8.0
PRTG
Policy-based Controls
pfSense
7.0
PRTG
Active Directory and LDAP
pfSense
4.0
PRTG
Firewall Management Console
pfSense
8.0
PRTG
Reporting and Logging
pfSense
6.0
PRTG
VPN
pfSense
10.0
PRTG
High Availability
pfSense
9.0
PRTG
Stateful Inspection
pfSense
9.0
PRTG
Proxy Server
pfSense
9.0
PRTG

Network Performance Monitoring

pfSense
PRTG
8.5
Automated network device discovery
pfSense
PRTG
8.7
Network monitoring
pfSense
PRTG
9.4
Baseline threshold calculation
pfSense
PRTG
8.3
Alerts
pfSense
PRTG
9.2
Network capacity planning
pfSense
PRTG
7.8
Packet capture analysis
pfSense
PRTG
8.5
Network mapping
pfSense
PRTG
7.6
Customizable reports
pfSense
PRTG
8.1
Wireless infrastructure monitoring
pfSense
PRTG
7.9
Hardware health monitoring
pfSense
PRTG
9.2

Pros

pfSense

  • pfSense is an excellent firewall - It logs all of your traffic. It has packages you can install to snort bad traffic.
  • pfSense has a tool called "p0f" which allows you to see what type of OS is trying to connect to you. You can filter these results and you can also block a specific OS from connecting to you.
  • pfSense is an excellent load-balancer: (Multi-WAN and Server Load Balancing) The fail-over/aggregation works very well. This is perfect if your business uses multiple ISP's to ensure your customers are always able to access their data. Also helps with bandwidth distribution as well.
  • VPN's - I am not entirely sure if this package was free with pfSense, but it does offer the ability to use OpenVPN which is what I am familiar with.
  • They also have IPsec in the settings as well, but I am not familiar with that enough to go into any detail with it.
  • As I mentioned I do use OpenVPN the only thing I don't care for with it is I can create OpenVPN configs for each user I want to be able to VPN into the network and I assumed each one would be "unique" but this does not seem to be the case. I could be doing it wrong, but if I create a config for a specific employee I would expect only that employee should be able to use that config, but I have been able to login to everyone that I made using my credentials.
  • I mentioned earlier that pfSense had a GUI.
  • I personally really think it is cool because it has a bunch of reporting graphs for monitoring your networks. I think when I become the full-time admin at the company I am going to try to talk them into getting me a TV I can mount on the wall and display all the graphs and real-time info pfSense shows so I can monitor what is going on with the network(s) at all times. Plus I think it would look rad.
Charles R. Coggins III | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

pfSense

  • There is no API for making changes. This can be a hindrance in environments where auto-deploying something needs firewall rules or HAProxy configs updated. Since all settings are stored in an XML file and then configs are generated from that, even manually updating config files cannot be done.
  • Beware that some network cards can have issues. pfSense is based on FreeBSD, so it's best to look on their compatibility list before deploying.
Aaron Smith | TrustRadius Reviewer

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

pfSense

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

pfSense

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

pfSense

No score
No answers yet
No answers on this topic

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

pfSense

Before pfSense we were using consumer and small business rated network appliances from Linksys, Cisco, Buffalo and Netgear. We were replacing them on average of every 6-12 months because they'd fail or would offer poor wifi availability.Switching to pfSense allowed us to use professional grade switches and wifi access points, offloading all of the services that the consumer grade products took care of, onto pfSense (DHCP, DNS, routing, firewall, VPN, etc).
Jim Rubenstein | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

pfSense

  • Moving to a FWaaS solution installed on a decent computer the initial investment was moderate to cover 50 to 250 users, but still being cheaper that a Fortinet, Cisco ASA, or a Sophos UTM.
  • Paying only for support can be a double edge knife, cause you need to identify what's the goal of the request, or your drown into a an endless list of requirements.
  • To stay in the top with the half of a regular investment pFSense gives a wide variety of plugins that will give you a deep knowledge of your security flaws and strong points.
Victor Arana | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

pfSense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

pfSense Editions & Modules

Edition
SG-1100$1791
SG-2100$2291
SG-3100$3991
SG-5100$6991
XG-7100-DT$8991
XG-7100-1U$9991
XG-1537$1,9491
XG-1541$2,6491
  1. per appliance
Additional Pricing Details

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG Editions & Modules

Additional Pricing Details

Rating Summary

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