Likelihood to Recommend Netgate (Rubicon Communications, LLC)
Because pfSense is built around open source software, it is very convenient to be able to deploy in the event of hardware failure. We once had a client with a proprietary router that failed. While the router was under warranty, the expected time for the new router to arrive was about 2 weeks. We decided to implement pfSense for the client as a stop gap and ultimately ended up deploying the full enterprise appliance. Being able to get up and running using commodity hardware was a huge win for the client. We've also had a great amount of success deploying pfSense hardware at apartment complexes. The DNS resolver works great and we've had no issues handling multiple VLANs with various DHCP scopes on it. Finally, we've had clients that require having a failover cluster. Utilizing the built in CARP capabilities, we've been able to provide a very robust failover system that requires little maintenance and no downtime in the event of equipment failure.
Read full review It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
Read full review Pros Netgate (Rubicon Communications, LLC)
Easy to use. Good user interface design! Easy to understand and easy to set up. Lower hardware requirement. 3 years ago, we used an old PC to run it. Now, we have changed to a router device with Celeron CPU and 8GB RAM. It runs smoothly with a 1000G commercial broadband. Read full review Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community. I really liked how easy it was to add alerts by SMS. So easy to setup. I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need. Read full review Cons Netgate (Rubicon Communications, LLC)
I did kind of mention a Con in the Pro section with OpenVPN. When I create a config for an employee other employees are able to login to that config. I could be doing something wrong when I am making it - I am not afraid to admit that as I am pretty new to all of this, but it seems like it builds a key and I would think the key would be unique in some way to each employee, but I could be wrong. I actually do not have a lot of Con's for this software - I did not get to set this up on our work network so I am not sure of any downfalls when installing. I installed this on my personal machine in a Hyper-V environment to get a feel for it before I started working on it at work and it seemed pretty smooth. I didn't run into any issues. Read full review Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example A better method to easily template\copy monitors across devices The navigation in the web GUI could be a little more straightforward in terms of the hierarchy Read full review Likelihood to Renew Netgate (Rubicon Communications, LLC)
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
Read full review Usability Netgate (Rubicon Communications, LLC)
The interface is simple, has sane defaults, and is consistent throughout.
Read full review The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review Support Rating Netgate (Rubicon Communications, LLC)
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
Read full review Implementation Rating Netgate (Rubicon Communications, LLC)
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
Read full review Alternatives Considered Netgate (Rubicon Communications, LLC)
While you can get the performance out of other products, pfSense offers the unique ability to put other services on the same device. Products such as Untagle's NG Firewall and SonicWall's TZ series offer cost effective options for firewall and VPN services, having incoming load balancing and connection proxies on the same device as the firewall offers extremely easy configuration and day to day management of network services
Read full review PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to
Auvik , for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with
Auvik . We also appreciate the fact that PRTG can be self/on-prem hosted vs
Auvik 's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
Read full review Return on Investment Netgate (Rubicon Communications, LLC)
Using pfSense has allowed us to build a professional network in our small office without needing a lot of proprietary hardware, saving thousands of dollars in IT infrastructure investment. The cost for using pfSense is free, so it's a great option for those who don't have a large IT budget pfSense utilizes all of the industry standard services to provide all of it's functionality, so support for service-level issues is readily available Because of how much work has been put into pfSense to make it rock solid and reliable, we're able to support our network with minimal IT staffing, saving us thousands of dollars/year in personnel alone. Read full review The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window. The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment. I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run. Read full review ScreenShots