Phenom Talent Experience Management (TXM) Platform vs. ZoomInfo Talent

I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated

Incentivized

Honestly, I'm not using ZoomInfo because I have researchers who have their licenses to several platforms. So, I don't think I need it moving forward.

Incentivized

• Role grouping into categories.
• Web page design & flow.
• Easy to use.
• SmartRecruiters integration.

Incentivized

• ZoomInfo Talent has detailed search parameters to help identified potentially qualified candidates.
• ZoomInfo Talent allows you to download your results via CSV or Excel directly to your ATS/CRM once linked.
• ZoomInfo Talent shows email open info if you send them emails via ZoomInfo.

Incentivized

• Reports turnaround times could be improved
• Can't change candidates statuses in bulk
• Slow customer service turnaround at times

Incentivized

• I think the data (emails and phone numbers) is only somewhat accurate.
• Often there is company data missing that is important.
• ZoomInfo doesn't provide phone support for free; you have to pay for phone support in addition to the platform.

Incentivized

Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.

Incentivized

It's ok. I don't think it's fabulous. Initially I purchased ZoomInfo Talent to replace LinkedIn Professional Recruiter. I found that I was still finding and connecting with more candidates and ultimately placing them using LinkedIn. I don't think it's an adequate substitute for LinkedIn RPS.

Incentivized

When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.

Incentivized

LinkedIn is a better recruitment program overall in my opinion. I like the InMail feature which seems to get far better results than emailing from ZoomInfo Talent.

Incentivized

• Increased candidate engagement
• Broad customisation is leading to more sophisticated campaigns which should increase ROI
• Reports could benefit from some TLC, data integrity has been a concern

Incentivized

• Negative ROI for 2024. I found often the phone numbers, emails and current companies were not current.
• It's a nice product to have as an add on.
• I don't think training is great; I found it made more sense to hire someone to utilize my sourcing instead.

Incentivized