Phenom Talent Experience Management (TXM) Platform vs. ZoomInfo Talent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Phenom TXM
Score 7.5 out of 10
N/A
The Phenom Talent Experience Management (TXM) Platform, from Phenom People in Ambler is a cloud-deployed applicant tracking and recruiting platform with built-in talent analytics, manager tools, and employee retention features as well. Phenom’s TXM platform provides companies with a unified solution which includes a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. Phantom TXM uses artificial intelligence (AI) to drive…N/A
ZoomInfo Talent
Score 5.5 out of 10
N/A
ZoomInfo TalentOS is a talent intelligence platform for recruiters to hire qualified candidates, faster. With a continuously enhanced candidate database, TalentOS empowers recruiters to connect with diverse candidates beyond LinkedIn while also identifying passive candidates ready for their next opportunity. Discover and connect with talent faster with ZoomInfo TalentOS.N/A
Pricing
Phenom Talent Experience Management (TXM) PlatformZoomInfo Talent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Phenom TXMZoomInfo Talent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Phenom Talent Experience Management (TXM) PlatformZoomInfo Talent
Talent Intelligence
Comparison of Talent Intelligence features of Product A and Product B
Phenom Talent Experience Management (TXM) Platform
6.9
2 Ratings
6% below category average
ZoomInfo Talent
6.3
1 Ratings
15% below category average
Existing Skills Mapping/Lanscaping7.01 Ratings4.01 Ratings
Bias-Mitigating Algorithms7.01 Ratings00 Ratings
Diversity Reporting6.01 Ratings00 Ratings
AI-Based Role Definition7.01 Ratings00 Ratings
Candidate Modelling7.01 Ratings00 Ratings
Talent Rediscovery8.01 Ratings00 Ratings
Internal Mobility Recommendations5.01 Ratings00 Ratings
At-Risk Talent Scoring7.01 Ratings5.01 Ratings
ATS Integrations8.02 Ratings10.01 Ratings
Best Alternatives
Phenom Talent Experience Management (TXM) PlatformZoomInfo Talent
Small Businesses
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 9.2 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 9.2 out of 10
Medium-sized Companies
Indeed Resume
Indeed Resume
Score 8.9 out of 10
Indeed Resume
Indeed Resume
Score 8.9 out of 10
Enterprises
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Phenom Talent Experience Management (TXM) PlatformZoomInfo Talent
Likelihood to Recommend
7.0
(2 ratings)
5.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(1 ratings)
Usability
6.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
Phenom Talent Experience Management (TXM) PlatformZoomInfo Talent
Likelihood to Recommend
Phenom People
I would recommend Phenom to large enterprise needs as opposed to smaller companies. It can be a bit complex and provide too much customisation, which sounds like a great match for large organisations, but can be counterproductive for smaller ones. It's a great tool for those companies looking to take their talent function further, get them to the next level, as it provides a range of opportunities to further EB, talent community, etc. If a company is looking for a tool for storing candidates to perform basic tasks, this tool is too sophisticated
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ZoomInfo
Honestly, I'm not using ZoomInfo because I have researchers who have their licenses to several platforms. So, I don't think I need it moving forward.
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Pros
Phenom People
  • Role grouping into categories.
  • Web page design & flow.
  • Easy to use.
  • SmartRecruiters integration.
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ZoomInfo
  • ZoomInfo Talent has detailed search parameters to help identified potentially qualified candidates.
  • ZoomInfo Talent allows you to download your results via CSV or Excel directly to your ATS/CRM once linked.
  • ZoomInfo Talent shows email open info if you send them emails via ZoomInfo.
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Cons
Phenom People
  • Reports turnaround times could be improved
  • Can't change candidates statuses in bulk
  • Slow customer service turnaround at times
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ZoomInfo
  • I think the data (emails and phone numbers) is only somewhat accurate.
  • Often there is company data missing that is important.
  • ZoomInfo doesn't provide phone support for free; you have to pay for phone support in addition to the platform.
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Usability
Phenom People
Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.
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ZoomInfo
It's ok. I don't think it's fabulous. Initially I purchased ZoomInfo Talent to replace LinkedIn Professional Recruiter. I found that I was still finding and connecting with more candidates and ultimately placing them using LinkedIn. I don't think it's an adequate substitute for LinkedIn RPS.
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Alternatives Considered
Phenom People
When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.
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ZoomInfo
LinkedIn is a better recruitment program overall in my opinion. I like the InMail feature which seems to get far better results than emailing from ZoomInfo Talent.
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Return on Investment
Phenom People
  • Increased candidate engagement
  • Broad customisation is leading to more sophisticated campaigns which should increase ROI
  • Reports could benefit from some TLC, data integrity has been a concern
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ZoomInfo
  • Negative ROI for 2024. I found often the phone numbers, emails and current companies were not current.
  • It's a nice product to have as an add on.
  • I don't think training is great; I found it made more sense to hire someone to utilize my sourcing instead.
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ScreenShots