Item: ZoomInfo Talent
Rating: 5
Author: Bonnie Lewinstein

Overall Satisfaction with ZoomInfo Talent

Use Cases and Deployment Scope

We utilize ZoomInfo Talent to identify potential candidates for our manufacturing and engineering clients. We have used ZoomInfo to email them in the past.

Pros and Cons

Pros

ZoomInfo Talent has detailed search parameters to help identified potentially qualified candidates.
ZoomInfo Talent allows you to download your results via CSV or Excel directly to your ATS/CRM once linked.
ZoomInfo Talent shows email open info if you send them emails via ZoomInfo.

Cons

I think the data (emails and phone numbers) is only somewhat accurate.
Often there is company data missing that is important.
ZoomInfo doesn't provide phone support for free; you have to pay for phone support in addition to the platform.

Return on Investment

Negative ROI for 2024. I found often the phone numbers, emails and current companies were not current.
It's a nice product to have as an add on.
I don't think training is great; I found it made more sense to hire someone to utilize my sourcing instead.

It's ok. I don't think it's fabulous. Initially I purchased ZoomInfo Talent to replace LinkedIn Professional Recruiter. I found that I was still finding and connecting with more candidates and ultimately placing them using LinkedIn. I don't think it's an adequate substitute for LinkedIn RPS.

Alternatives Considered

LinkedIn Recruiter and LinkedIn Sales Navigator

LinkedIn is a better recruitment program overall in my opinion. I like the InMail feature which seems to get far better results than emailing from ZoomInfo Talent.