PingOne from Ping Identity vs. Tivoli Identity Manager (legacy)

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.

Incentivized

• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• Fully customizable
• Automate various portions of various applications
• Great at Access Management (but also Release, Change, Event, etc)

Incentivized

• There are times that the response time is quite slow.
• Since this is built on Google Cloud, there are moments when we encounter errors when logging in or looping in Google.
• UI could be improved.

Incentivized

• Sometimes it feels unresponsive and we have to restart the services.

Incentivized

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.

Incentivized

Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.

Incentivized

This solution is selected before my time so, not much influence ,but product allow to customized and require decent ping skills to configure the solution. Okta and Other solutions are well suited in this category with some positive and some negative capabilities. it must say that Auth0 is the best option with Azure Identity to move ahead.

Incentivized

I haven't used anything but Tivoli in this space.

Incentivized

• it is positive with saving the cost
• some drawback with aging solution
• directory is solid and provide lots of cost saving

Incentivized

• Single sign on and web-threat protection
• Cutting down time to enter multiple usernames and passwords
• Cutting support call times across multi apps

Incentivized