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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pinpointe On-Demand

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pinpointe On-Demand is an email marketing platform best suited to medium-sized businesses and agencies. Pricing starts at $36 / month for 5,000 email. Pinpointe also offers plans based on number of active subscribers.

    $74

    Contacts, Email Volume

    Splunk AppDynamics

    Score8.5 out of 10
    N/AAppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
    Pricing
    Pinpointe On-DemandSplunk AppDynamics
    Editions & Modules
    Standard Edition
    $74+
    Contacts, Email Volume
    Enterprise Edition
    $390+
    Per User; Email Volume
    No answers on this topic
    Offerings
    Pricing Offerings
    Pinpointe On-DemandSplunk AppDynamics
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pinpointe On-DemandSplunk AppDynamics
    Considered Both Products
    Pinpointe On-Demand
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    70 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    61 Answers
    Features
    Pinpointe On-DemandSplunk AppDynamics
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Pinpointe On-Demand and Splunk AppDynamics
    Feature
    Pinpointe On-Demand
    9.0
    7 Ratings
    11% above category average
    Splunk AppDynamics
    -
    Ratings
    WYSIWYG email editor9.17 Ratings00 Ratings
    Dynamic content9.16 Ratings00 Ratings
    Ability to test dynamic content9.16 Ratings00 Ratings
    Landing pages8.53 Ratings00 Ratings
    A/B testing9.16 Ratings00 Ratings
    Mobile optimization9.17 Ratings00 Ratings
    Email deliverability reporting9.17 Ratings00 Ratings
    List management9.17 Ratings00 Ratings
    Triggered drip sequences9.14 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Pinpointe On-Demand and Splunk AppDynamics
    Feature
    Pinpointe On-Demand
    9.3
    7 Ratings
    20% above category average
    Splunk AppDynamics
    -
    Ratings
    Dashboards9.17 Ratings00 Ratings
    Standard reports9.17 Ratings00 Ratings
    Custom reports9.66 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Pinpointe On-Demand and Splunk AppDynamics
    Feature
    Pinpointe On-Demand
    -
    Ratings
    Splunk AppDynamics
    9.1
    83 Ratings
    15% above category average
    Application monitoring00 Ratings9.383 Ratings
    Database monitoring00 Ratings8.979 Ratings
    Threshold alerts00 Ratings9.281 Ratings
    Predictive capabilities00 Ratings8.981 Ratings
    Application performance management console00 Ratings9.480 Ratings
    Collaboration tools00 Ratings9.269 Ratings
    Server availability and performance monitoring00 Ratings9.353 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.852 Ratings
    Best Alternatives
    Pinpointe On-DemandSplunk AppDynamics
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pinpointe On-DemandSplunk AppDynamics
    Likelihood to Recommend
    9.1
    (9 ratings)
    8.9
    (83 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    8.3
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (22 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    6.4
    (7 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Pinpointe On-DemandSplunk AppDynamics
    Likelihood to Recommend
    Pinpointe On-Demand
    Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending. Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.
    Read full review
    Cisco
    Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
    Read full review
    Pros
    Pinpointe On-Demand
    • The detailed statistics page is really helpful.
    • Excellent and flexible Builder.
    • Customer Service responds within one hour.
    • Stock photos included.
    • Database separation & sub-accounts.
    • Excellent multi-inbox previewer available.
    • Responsive templates.
    • Invaluable webinars and training.
    Read full review
    Cisco
    • Business Transaction Monitoring is one of its signature strengths. This represents a major differentiator from generic infrastructure monitoring tools.
    • AI‑driven anomaly detection and intelligent alerting provide a significant advantage over traditional monitoring.
    • When combined with Splunk AppDynamics, full‑stack observability becomes a key part of Cisco/Splunk’s unified observability strategy.
    Incentivized
    Read full review
    Cons
    Pinpointe On-Demand
    • Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.
    Incentivized
    Read full review
    Cisco
    • AppDynamics may enhance its capacity to track transactions through complex distributed systems and microservices, offering a more comprehensive understanding of application behavior.
    • Better search and filtering capabilities would enable engineers to quickly obtain deeper context by drilling down into individual data points.
    • AppDynamics might be more widely available to engineers and organizations if it offered subscription plans or tiered pricing options.
    Incentivized
    Read full review
    Likelihood to Renew
    Pinpointe On-Demand
    Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements
    Read full review
    Cisco
    cause it achieves all our targets and we are satisfied with using Splunk also stable no technical challenges or problem caused by Splunk a lot for innovative integrations also all layers are using splunk NOC team , DEV team, application support team, managers security team also in forcasting for EA team
    Incentivized
    Read full review
    Usability
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    Splunk AppDynamics is great product that has positively maintained solid application workflows. It has simple and clean UI that displays graphical representation of our database and application behaviour. It gives us an opportunity to customize and set most reliable alerts and data configurations that aligns with our policies. It is easy to monitor operation hypothesis and lower RCA if you identify application coding errors.
    Incentivized
    Read full review
    Reliability and Availability
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate the availability of Splunk AppDynamics as a 9. Overall, the platform has proven to be highly reliable and is available when we need it. It consistently supports our monitoring and performance management needs across critical applications and infrastructure. There have been occasional issues with platform availability, such as intermittent application errors or brief unplanned outages. However, these instances have been infrequent and typically resolved quickly, minimizing any significant impact on operations. The stability and uptime of the platform have met our expectations, and we continue to rely on it as a core component of our APM strategy.
    Incentivized
    Read full review
    Performance
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate the performance of Splunk AppDynamics as a 6. While the platform generally delivers the expected functionality, we’ve experienced periodic slowness—particularly with page loads and report generation. These performance issues can be frustrating, especially when trying to quickly access critical data during incident response or analysis. One contributing factor may be our use of a shared controller environment with other enterprises, which can introduce resource contention and impact overall responsiveness. In some cases, this has led to delays in accessing dashboards or completing complex queries. Despite these challenges, the platform remains a valuable tool, and we’re exploring options to improve performance, including potential changes to our deployment model and support agreements.
    Incentivized
    Read full review
    Support Rating
    Pinpointe On-Demand
    They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company. They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).
    Read full review
    Cisco
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Incentivized
    Read full review
    Online Training
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate the online training for Splunk AppDynamics as a 7. The training was generally acceptable and covered the core concepts and functionality of the platform. However, there were some challenges with communication during sessions—particularly around clarity and instructor engagement—which occasionally made it difficult to fully grasp certain topics. Additionally, the training could benefit from being more focused and tailored to specific roles or use cases. A more structured approach with clearer learning paths and practical, hands-on examples would enhance the overall effectiveness and help users apply the knowledge more confidently in real-world scenarios.
    Incentivized
    Read full review
    Implementation Rating
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate our satisfaction with the implementation of Splunk AppDynamics as a 9. The deployment process was smooth and well-coordinated, thanks to the collaborative efforts between Cisco Professional Services, our internal business stakeholders, and agency technical teams. Key Insights from the Implementation: Cross-functional Collaboration Was Critical: Engaging both technical and business teams early in the process ensured that the platform was configured to meet a wide range of operational and strategic needs. Value of Expert Guidance: Cisco’s Professional Services provided invaluable expertise, helping us navigate complex configurations and tailor the solution to our environment. Their involvement accelerated deployment and ensured best practices were followed. Importance of Planning and Communication: A well-defined implementation roadmap and regular communication across teams helped us stay aligned, manage expectations, and address challenges proactively. Scalable Architecture: We designed the implementation with scalability in mind, allowing us to expand usage across agencies and applications without major rework. Overall, the implementation laid a strong foundation for our APM program and positioned us for long-term success.
    Incentivized
    Read full review
    Alternatives Considered
    Pinpointe On-Demand
    Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.
    Incentivized
    Read full review
    Cisco
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Read full review
    Contract Terms and Pricing Model
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    While the overall value of the Splunk AppDynamics platforms is strong, the pricing structure and contract terms can be complex and difficult to navigate. Unit pricing, licensing tiers, and billing frequency are not always intuitive, which can make it challenging to align purchases with the State’s evolving needs. I rely heavily on our Account Manager to help interpret and tailor the licensing model to our specific requirements. Their support has been invaluable in ensuring we make informed decisions. The most impactful change would be to simplify the licensing and pricing model. Clearer documentation, more transparent pricing tiers, and streamlined purchasing processes would significantly improve the experience and reduce administrative overhead.
    Incentivized
    Read full review
    Scalability
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    On a scale of 1 to 10, I would rate the overall scalability of Splunk AppDynamics as a 7. The platform is designed to support enterprise-wide deployments across multiple departments and sites, and it performs well in large-scale environments. Its architecture allows for horizontal scaling and supports a wide range of application types and infrastructures. However, the agent management and deployment process can be complex and time-consuming, especially when onboarding a large number of applications or systems. Coordinating agent installation, configuration, and updates across diverse environments requires careful planning and often significant manual effort. Streamlining these processes—perhaps through more centralized management tools or automation—would enhance scalability and reduce operational overhead. Despite these challenges, once deployed, AppDynamics scales effectively and provides consistent performance and visibility across the enterprise.
    Incentivized
    Read full review
    Professional Services
    Pinpointe On-Demand
    No answers on this topic
    Cisco
    Our experience with the professional services team supporting Splunk AppDynamics has been exceptional. They demonstrated deep technical expertise, strong collaboration skills, and a clear understanding of our business objectives. Their guidance was instrumental in the successful implementation of our APM program and platform integration. The rating of 9 reflects our high level of satisfaction, with a small margin left to acknowledge that continuous improvement is always possible. Overall, their support has been a key factor in the success of our deployment.
    Incentivized
    Read full review
    Return on Investment
    Pinpointe On-Demand
    • Our ROI has gone up significantly since using Pinpointe.
    • We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts.
    • Our emails show up white-labeled so it is our own branding on all emails.
    Read full review
    Cisco
    • Through the identification of performance bottlenecks and efficient resource allocation, AppDynamics has contributed to cost savings and resource optimization. This has a direct positive impact on our overall return on investment.
    • While AppDynamics' numerous capabilities help maximize efficiency, they may place a strain on your system. Organizations with limited infrastructure capacity may have difficulties and therefore give this serious thought before implementing it.
    Read full review
    ScreenShots

    Pinpointe On-Demand Screenshots

    Screenshot of Industry Leading Reporting & AnalyticsScreenshot of Drag n Drop builder - create mobile friendly, responsive emails in 5 minutes!Screenshot of Compare, Analyze historic trendsScreenshot of Make your campaign stand out - Over 40,000 stock images - freeScreenshot of Improve User engagement - set up Preference CentersScreenshot of Send with confidence. Preview your email in the top 25+ inboxes