What users are saying about
10 Ratings
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Score 7 out of 100

Likelihood to Recommend

Pinpointe On-Demand

Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending.Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.
Christopher Boyd profile photo

Feature Rating Comparison

Email & Online Marketing

Pinpointe On-Demand
9.1
WYSIWYG email editor
Pinpointe On-Demand
9.5
Dynamic content
Pinpointe On-Demand
9.7
Ability to test dynamic content
Pinpointe On-Demand
9.6
Landing pages
Pinpointe On-Demand
8.5
A/B testing
Pinpointe On-Demand
8.4
Mobile optimization
Pinpointe On-Demand
9.4
Email deliverability
Pinpointe On-Demand
8.3
List management
Pinpointe On-Demand
9.6
Triggered drip sequences
Pinpointe On-Demand
8.6

Reporting & Analytics

Pinpointe On-Demand
9.6
Dashboards
Pinpointe On-Demand
9.6
Standard reports
Pinpointe On-Demand
9.6
Custom reports
Pinpointe On-Demand
9.6

Pros

Pinpointe On-Demand

  • The detailed statistics page is really helpful.
  • Excellent and flexible Builder.
  • Customer Service responds within one hour.
  • Stock photos included.
  • Database separation & sub-accounts.
  • Excellent multi-inbox previewer available.
  • Responsive templates.
  • Invaluable webinars and training.
No photo available

Cons

Pinpointe On-Demand

  • Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.
Alex Ashbaugh profile photo

Likelihood to Renew

Pinpointe On-Demand

Pinpointe On-Demand 9.0
Based on 3 answers
Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements
Donna Parent profile photo

Support

Pinpointe On-Demand

Pinpointe On-Demand 9.1
Based on 1 answer
They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company.They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).
Christopher Boyd profile photo

Alternatives Considered

Pinpointe On-Demand

Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.
No photo available

Return on Investment

Pinpointe On-Demand

  • Our ROI has gone up significantly since using Pinpointe.
  • We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts.
  • Our emails show up white-labeled so it is our own branding on all emails.
No photo available

Pricing Details

Pinpointe On-Demand

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pinpointe On-Demand Editions & Modules

Edition
Enterprise Edition$390+1
Standard Edition$74+2
  1. Per User; Email Volume
  2. Contacts, Email Volume
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Pinpointe On-Demand
8.6

Likelihood to Renew

Pinpointe On-Demand
9.0

Support

Pinpointe On-Demand
9.1

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