Filter Ratings and Reviews
Filter 10 vetted Pinpointe On-Demand reviews and ratings
Reviews (1-8 of 8)
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October 19, 2017
I've implemented Pinpointe at nearly every company I've worked for - that's how much I like it and find it to be a successful tool to use. It has solved the issue of how do we reliably communicate marketing and announcement material to our current customers and prospects, while also managing our contact database? With integrations into things like SalesForce, an API, and WordPress, it's adaptable to nearly every situation.
I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse.
I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse.
- Clean, easy to use UI (little outdated, but they are rolling out a new look slowly)
- Lots of statistics gathering and reporting, from email opens to link tracking to page visits. Very impressive statistical reporting per email and across an entire account
- Support is quick, usually responding in < 1 hour. When a problem really turns out to be a bug, they've put me in direct contact with development to fix it or find a temporary workaround
- Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system)
- Lots of email tools - split testing, inbox previewing, spam checker
- Offers an Enterprise edition (several clients of mine specifically needed this)
- There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily.
- Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now.
November 06, 2017
[It's] Used for email marketing campaigns for multiple websites. Great for improving inbox delivery. Good tools to customize emails even if you don't know HTML. A/B testing and reporting are great too. Sub-accounts are a nice way for a manager to oversee multiple users and/or multiple domains for more cohesive marketing strategies.
- Email editor
- Testing and reports
- Support
- Good IP reputation to ensure deliverability
- Tools to help reduce spam score for outgoing emails
- No free account for smaller users
- Could use additional templates
November 03, 2017
We use Pinpointe on a daily basis to stay in contact with our subscribers and send out daily newsletters. It is used across the entire organization. It addresses the issue of engagement. With Pinpointe we are able to stay engaged with our readers and drive a lot of traffic to the site.
- Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable
- Inbox / Deliverability has been better than other systems we tested.
- Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker.
- Support is helpful. You typically get a reply within an hour and the support staff is​ ​​very ​knowledgeable ​
- ​Inbox / Deliverability has been better than other systems​ we​ tested.
- Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker
- More templates on the drag and drop builder
General Networks as a whole is using Pinpointe to send and manage email marketing campaigns. Our favorite feature is being able to receive a granular report of email campaign statistics. To find out how many bounces, unsubscribes, opens, and clicks is very useful information to use when it comes to moving forward with the leads/prospects. Also, the easy extraction of data into an Excel sheet is a huge plus when it comes to sharing the results of our email campaigns.
- The analytics and reporting tools that give us the statistics on the email campaign. Being able to extract this information into an Excel sheet makes sharing results across the board much easier.
- To find out how many bounces, unsubscribes, opens, and clicks is very useful information to use when it comes to moving forward with the leads/prospects.
- Having the option to personalize pre-made templates or create your own allows you to tailor your email campaign to fit your company's brand--a huge part of showing/creating your identity as a company.
- Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.
October 14, 2014
Pinpointe’s email marketing solution is one of the few email vendors in the market that is able to meet our closed-loop marketing objectives. Our marketing department needs to accurately track and analyze our email marketing program efficiency and Pinpointe has advanced targeting and segmentation tools that go beyond the basics of simple email marketing. It’s also important for us to be able to send personalized and targeted emails on behalf of our sales and lead development teams. With Pinpointe we can choose, for each contact in our database, whom each email campaign appears to be coming from.
Pinpointe has many of the tools that are offered by marketing automation companies, but at a fraction of the cost. The technology is easy-to-use and you can ramp up quickly to generate results overnight. A great tool to evaluate for your email marketing campaign needs.
Pinpointe has many of the tools that are offered by marketing automation companies, but at a fraction of the cost. The technology is easy-to-use and you can ramp up quickly to generate results overnight. A great tool to evaluate for your email marketing campaign needs.
- Easy to Use, Intuitive Technology
- Great reporting/analytics available
- Very good support
- Nothing at this point to report
November 29, 2017

We use Pinpointe to send emails to our members including newsletters and marketing emails. We are currently signed up with Pinpointe's Enterprise program. We're able to have sub-accounts and separate
databases that allow a separation of companies that are under one roof. With
the white-label feature in Enterprise we can use our own company links to
share. The responsiveness that the builder brings to the table has improved the
continuity of our content over all email inboxes.
databases that allow a separation of companies that are under one roof. With
the white-label feature in Enterprise we can use our own company links to
share. The responsiveness that the builder brings to the table has improved the
continuity of our content over all email inboxes.
The comprehensive builder is easy to use and makes our emails highly
customizable, and there is a wysiwyg
editor still to use if building by html code is preferred. The multi-inbox previewer is helpful
to see what's working or not working especially when working in the wysiwyg.
Overall, if we find anything that could be improved on occasionally and we bring it
up to the technical support, not only are they quick to respond, they are
already talking about when it's rolling out. They are always improving and
surprising us with new and exciting features like the 100s of stock photos
available for use. They are simply great to work with.
- The detailed statistics page is really helpful.
- Excellent and flexible Builder.
- Customer Service responds within one hour.
- Stock photos included.
- Database separation & sub-accounts.
- Excellent multi-inbox previewer available.
- Responsive templates.
- Invaluable webinars and training.
- There's no real customer service chat at the moment, but you do have an account rep and they do email you back quickly and are very helpful.
March 16, 2018

Our Marketing Department uses Pinpointe to manage and send email marketing campaigns. We use Pinpointe specifically for specially targeted campaigns as its segmentation is very user-friendly.
- List segmentation
- Provides detailed reporting
- Highly customizable emails
- Shows how an email will look across various platforms
- Can be more costly than other services
Pinpointe On-Demand is used across the entire organization ; we send over 1 million emails per month to help us increase brand awareness and generate leads for our clients.
- An easy to use interface to send emails
- Pinpointe's customer service is fantastic. They are very responsive and frequently go above and beyond with customization and data base help.
- Powerful reporting and segmentation capabilities .
- it would be nice if one could create a segment that allowed sending to a contact or list (s) if they havent been emailed in a defined time frame
Pinpointe On-Demand Scorecard Summary
Feature Scorecard Summary
What is Pinpointe On-Demand?
Pinpointe helps businesses send effective emails through its easy-to-use, feature-rich platform. According to the vendor, it's an email service provider for agencies, and for businesses that have outgrown their current email platform and want access to tools that make sending emails a breeze.
You can use email templates, access a photo library, build emails with a drop-and-drag editor, personalize emails and automate their delivery.
Pinpointe On-Demand, Enterprise Edition is a multi-user, cloud-based, dedicated instance of Pinpointe, suited for medium and large enterprises sending from 250,000 to 50 Million+ emails / month.
Categories: Email Marketing
Pinpointe On-Demand Screenshots
Pinpointe On-Demand Videos (2)
Pinpointe On-Demand Integrations
Pinpointe On-Demand Competitors
Pinpointe On-Demand Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Edition | Pricing Details | Terms |
---|---|---|
Enterprise Edition | $390+ | Per User; Email Volume |
Standard Edition | $74+ | Contacts, Email Volume |
Pinpointe On-Demand Customer Size Distribution
Consumers | 0% | |
Small Businesses (1-50 employees) | 20% | |
Mid-Size Companies (51-500 employees) | 60% | |
Enterprises (> 500 employees) | 20% |
Pinpointe On-Demand Support Options
Free Version | Paid Version | |
---|---|---|
Live Chat | ||
Forum/Community | ||
FAQ/Knowledgebase | ||
Video Tutorials / Webinar | ||
Phone | ||
Social Media |
Pinpointe On-Demand Technical Details
Deployment Types: | SaaS |
---|---|
Operating Systems: | Unspecified |
Mobile Application: | No |
Supported Countries: | North America, Europe |
Supported Languages: | English |