Pipeline CRM vs. PlanPlus Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipeline CRM
Score 6.7 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
PlanPlus
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
$34.99
Per User per Month
Pricing
Pipeline CRMPlanPlus Online
Editions & Modules
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
PlanPlus Online Professional Edition
$34.99
Per User per Month
PlanPlus Online Planner Edition
$69.99
Per/Year
PlanPlus Online Business Edition
$199.99
per 5 users/per month
Offerings
Pricing Offerings
Pipeline CRMPlanPlus
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
Additional Details
More Pricing Information
Community Pulse
Pipeline CRMPlanPlus Online
Top Pros
Top Cons
Features
Pipeline CRMPlanPlus Online
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipeline CRM
6.9
5 Ratings
11% below category average
PlanPlus Online
8.6
3 Ratings
11% above category average
Customer data management / contact management8.05 Ratings10.03 Ratings
Workflow management8.05 Ratings9.03 Ratings
Territory management7.04 Ratings7.03 Ratings
Opportunity management8.05 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)4.05 Ratings10.03 Ratings
Contract management5.05 Ratings7.03 Ratings
Quote & order management6.03 Ratings5.02 Ratings
Interaction tracking9.05 Ratings10.03 Ratings
Channel / partner relationship management7.04 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipeline CRM
7.8
3 Ratings
3% above category average
PlanPlus Online
9.0
3 Ratings
17% above category average
Case management7.03 Ratings9.03 Ratings
Call center management8.21 Ratings9.03 Ratings
Help desk management8.21 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipeline CRM
5.0
4 Ratings
41% below category average
PlanPlus Online
10.0
3 Ratings
27% above category average
Lead management8.04 Ratings10.03 Ratings
Email marketing2.02 Ratings10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipeline CRM
4.5
5 Ratings
51% below category average
PlanPlus Online
9.7
3 Ratings
24% above category average
Task management3.04 Ratings10.03 Ratings
Billing and invoicing management5.53 Ratings9.02 Ratings
Reporting5.03 Ratings10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipeline CRM
6.7
5 Ratings
12% below category average
PlanPlus Online
9.7
3 Ratings
25% above category average
Forecasting8.03 Ratings10.03 Ratings
Pipeline visualization5.05 Ratings10.03 Ratings
Customizable reports7.05 Ratings9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipeline CRM
9.5
5 Ratings
23% above category average
PlanPlus Online
8.5
3 Ratings
11% above category average
Custom fields10.05 Ratings10.03 Ratings
Custom objects10.05 Ratings9.03 Ratings
Scripting environment8.21 Ratings8.02 Ratings
API for custom integration10.05 Ratings7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Pipeline CRM
6.0
3 Ratings
32% below category average
PlanPlus Online
7.0
3 Ratings
17% below category average
Single sign-on capability6.02 Ratings6.01 Ratings
Role-based user permissions6.02 Ratings8.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipeline CRM
8.1
2 Ratings
10% above category average
PlanPlus Online
8.0
2 Ratings
9% above category average
Social data8.12 Ratings8.02 Ratings
Social engagement8.21 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipeline CRM
4.6
3 Ratings
45% below category average
PlanPlus Online
9.5
3 Ratings
26% above category average
Marketing automation2.03 Ratings10.03 Ratings
Compensation management7.31 Ratings9.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipeline CRM
8.0
5 Ratings
8% above category average
PlanPlus Online
8.0
3 Ratings
8% above category average
Mobile access8.05 Ratings8.03 Ratings
Best Alternatives
Pipeline CRMPlanPlus Online
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pipeline CRMPlanPlus Online
Likelihood to Recommend
7.0
(6 ratings)
10.0
(3 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Pipeline CRMPlanPlus Online
Likelihood to Recommend
PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
PlanPlusOnline
I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
Read full review
Pros
PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
PlanPlusOnline
  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Read full review
Cons
PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
PlanPlusOnline
  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Read full review
Likelihood to Renew
PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
PlanPlusOnline
No answers on this topic
Usability
PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
PlanPlusOnline
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
Read full review
Support Rating
PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
PlanPlusOnline
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
Read full review
Alternatives Considered
PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
PlanPlusOnline
PlanPlus Online is much nicer than Salesforce and also much faster.
Read full review
Return on Investment
PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
PlanPlusOnline
  • Better lead management
  • Increased lead efficiencies with drip programs
Read full review
ScreenShots

PlanPlus Screenshots

Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface