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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Plutio

    Score8.7 out of 10
    N/APlutio is a project management application from the UK company of the same name, featuring configurable shareable task lists, task notifications and alerts, and a client portal.N/A
    Pricing
    Pipeline CRMPlutio
    Editions & Modules
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Pipeline CRMPlutio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pipeline CRMPlutio
    Considered Both Products
    Pipeline CRM PipelineDeals
    No answer on this topic
    Plutio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Pipeline CRMPlutio
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    6.9
    5 Ratings
    13% below category average
    Plutio
    -
    Ratings
    Customer data management / contact management8.05 Ratings00 Ratings
    Workflow management8.05 Ratings00 Ratings
    Territory management7.04 Ratings00 Ratings
    Opportunity management8.05 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)4.05 Ratings00 Ratings
    Contract management5.05 Ratings00 Ratings
    Quote & order management6.03 Ratings00 Ratings
    Interaction tracking9.05 Ratings00 Ratings
    Channel / partner relationship management7.04 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    7.8
    3 Ratings
    1% above category average
    Plutio
    -
    Ratings
    Case management7.03 Ratings00 Ratings
    Call center management8.21 Ratings00 Ratings
    Help desk management8.21 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    5.0
    4 Ratings
    43% below category average
    Plutio
    -
    Ratings
    Lead management8.04 Ratings00 Ratings
    Email marketing2.02 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    4.5
    5 Ratings
    52% below category average
    Plutio
    -
    Ratings
    Task management3.04 Ratings00 Ratings
    Billing and invoicing management5.53 Ratings00 Ratings
    Reporting5.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    6.7
    5 Ratings
    13% below category average
    Plutio
    -
    Ratings
    Forecasting8.03 Ratings00 Ratings
    Pipeline visualization5.05 Ratings00 Ratings
    Customizable reports7.05 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    9.5
    5 Ratings
    22% above category average
    Plutio
    -
    Ratings
    Custom fields10.05 Ratings00 Ratings
    Custom objects10.05 Ratings00 Ratings
    Scripting environment8.21 Ratings00 Ratings
    API for custom integration10.05 Ratings00 Ratings
    Security
    Comparison of Security features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    6.0
    3 Ratings
    33% below category average
    Plutio
    -
    Ratings
    Single sign-on capability6.02 Ratings00 Ratings
    Role-based user permissions6.02 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    8.1
    2 Ratings
    8% above category average
    Plutio
    -
    Ratings
    Social data8.12 Ratings00 Ratings
    Social engagement8.21 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    4.6
    3 Ratings
    48% below category average
    Plutio
    -
    Ratings
    Marketing automation2.03 Ratings00 Ratings
    Compensation management7.31 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    8.0
    5 Ratings
    5% above category average
    Plutio
    -
    Ratings
    Mobile access8.05 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    -
    Ratings
    Plutio
    8.3
    12 Ratings
    8% above category average
    Task Management00 Ratings10.012 Ratings
    Resource Management00 Ratings7.58 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings10.08 Ratings
    Workflow Automation00 Ratings6.95 Ratings
    Team Collaboration00 Ratings10.011 Ratings
    Support for Agile Methodology00 Ratings5.04 Ratings
    Support for Waterfall Methodology00 Ratings8.52 Ratings
    Document Management00 Ratings6.010 Ratings
    Email integration00 Ratings10.09 Ratings
    Mobile Access00 Ratings7.69 Ratings
    Timesheet Tracking00 Ratings10.07 Ratings
    Change request and Case Management00 Ratings9.25 Ratings
    Budget and Expense Management00 Ratings9.53 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Pipeline CRM and Plutio
    Feature
    Pipeline CRM
    -
    Ratings
    Plutio
    7.1
    10 Ratings
    8% below category average
    Quotes/estimates00 Ratings7.17 Ratings
    Invoicing00 Ratings8.610 Ratings
    Project & financial reporting00 Ratings7.15 Ratings
    Integration with accounting software00 Ratings5.53 Ratings
    Best Alternatives
    Pipeline CRMPlutio
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pipeline CRMPlutio
    Likelihood to Recommend
    7.0
    (6 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (7 ratings)
    User Testimonials
    Pipeline CRMPlutio
    Likelihood to Recommend
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Plutio
    Plutio is great for the individual who is constantly on the go, managing a wealth of online information and projects. I can see those who work in education, such as administration, or technology coaches/teacher coaches using a platform like this to stay organized. Freelance or consultants would also benefit as it can manage your digital self.
    Incentivized
    Read full review
    Pros
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Plutio
    • Task tracking.
    • Assigning tasks with sending notifications.
    • Start and complete the task with the notified team leader upon completion of the task.
    • Different project management.
    • Efficient working with the team.
    • Assign team members to manage the task with full or partial access.
    • Powerful user experience.
    • Set reminders of specific tasks or schedules.
    Read full review
    Cons
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Plutio
    • While the ability to customize is great, it is a little lacking in the visual GUI department. But thats more of a personal preference than anything else.
    • When choosing dates and times for tasks and projects I think the input method could be a little less clunky.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Plutio
    No answers on this topic
    Usability
    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Plutio
    Plutio puts work into real contribution, allowing me to connect with the team with white-label collaboration. It is an all-in-one platform for me to manage all tasks effectively. Consistently, it positively impacts work and overall growth by adding encouragement. It's worth using this tool to keep track of the task and overall development, so sharing positive reviews might be helpful to others.
    Read full review
    Support Rating
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Plutio
    I have only needed to reach out for support once and got a quick response. There was an issue with the Mac app, but I knew it was in beta. Leo, the owner, was quick to reply thanking me for letting him know about the issue, that the Mac app is still in beta, and that I can use the web version in the meantime until the bug was fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
    Read full review
    Plutio
    I have tried Suite Dash, Agiled, FlowLu throughout the process of finding a tool that fits our business the best. Plutio was the easiest to deploy and use by far. The other systems had more features and capability but was pretty difficult to learn how to use and set up. We were up and running with Plutio in a matter of hours with a business process, rather than a spreadsheet and an independent proposal and invoicing process.
    Incentivized
    Read full review
    Return on Investment
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    Plutio
    • We landed some contracts on platforms like Upwork, due to the professional image we portray with Plutio
    • Excellent ROI, we save lots of time with this tool
    • Very reasonable pricing for what you get (ROI)
    • More organized in our daily business
    Incentivized
    Read full review
    ScreenShots

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources