Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
sales-i
Score7 out of 10
Small Businesses (1-50 employees)
sales-i is a sales enablement software designed for product-based businesses that combines hard and soft data by connecting to an existing ERP system and extracting key data. It then works to combines existing data and puts it in a way that’s accessible to salespeople. sales-i is a software-as-a-service model (SaaS) that can be accessed from any Internet connected device.
N/A
Pricing
Pipeline CRM
sales-i
Editions & Modules
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
No answers on this topic
Offerings
Pricing Offerings
Pipeline CRM
sales-i
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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More Pricing Information
Features
Pipeline CRM
sales-i
Sales Force Automation
Comparison of Sales Force Automation features of Pipeline CRM and sales-i
Feature
Pipeline CRM
6.9
5 Ratings
13% below category average
sales-i
-
Ratings
Customer data management / contact management
8.05 Ratings
00 Ratings
Workflow management
8.05 Ratings
00 Ratings
Territory management
7.04 Ratings
00 Ratings
Opportunity management
8.05 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
4.05 Ratings
00 Ratings
Contract management
5.05 Ratings
00 Ratings
Quote & order management
6.03 Ratings
00 Ratings
Interaction tracking
9.05 Ratings
00 Ratings
Channel / partner relationship management
7.04 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Pipeline CRM and sales-i
Feature
Pipeline CRM
7.8
3 Ratings
1% above category average
sales-i
-
Ratings
Case management
7.03 Ratings
00 Ratings
Call center management
8.21 Ratings
00 Ratings
Help desk management
8.21 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Pipeline CRM and sales-i
Feature
Pipeline CRM
5.0
4 Ratings
43% below category average
sales-i
-
Ratings
Lead management
8.04 Ratings
00 Ratings
Email marketing
2.02 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Pipeline CRM and sales-i
Feature
Pipeline CRM
4.5
5 Ratings
52% below category average
sales-i
-
Ratings
Task management
3.04 Ratings
00 Ratings
Billing and invoicing management
5.53 Ratings
00 Ratings
Reporting
5.03 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Pipeline CRM and sales-i
Feature
Pipeline CRM
6.7
5 Ratings
13% below category average
sales-i
-
Ratings
Forecasting
8.03 Ratings
00 Ratings
Pipeline visualization
5.05 Ratings
00 Ratings
Customizable reports
7.05 Ratings
00 Ratings
Customization
Comparison of Customization features of Pipeline CRM and sales-i
Feature
Pipeline CRM
9.5
5 Ratings
22% above category average
sales-i
-
Ratings
Custom fields
10.05 Ratings
00 Ratings
Custom objects
10.05 Ratings
00 Ratings
Scripting environment
8.21 Ratings
00 Ratings
API for custom integration
10.05 Ratings
00 Ratings
Security
Comparison of Security features of Pipeline CRM and sales-i
Feature
Pipeline CRM
6.0
3 Ratings
33% below category average
sales-i
-
Ratings
Single sign-on capability
6.02 Ratings
00 Ratings
Role-based user permissions
6.02 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Pipeline CRM and sales-i
Feature
Pipeline CRM
8.1
2 Ratings
8% above category average
sales-i
-
Ratings
Social data
8.12 Ratings
00 Ratings
Social engagement
8.21 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Pipeline CRM and sales-i
Feature
Pipeline CRM
4.6
3 Ratings
48% below category average
sales-i
-
Ratings
Marketing automation
2.03 Ratings
00 Ratings
Compensation management
7.31 Ratings
00 Ratings
Platform
Comparison of Platform features of Pipeline CRM and sales-i
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
More Appropriate Scenarios: 1. It helps in visualizing opportunities with our customers that help us strategize and execute good sales activities to drive our business. 2. It helps in improving the flow of communication between the different departments. 3. It is extremely easy to log call notes and schedule future calls so we never miss an opportunity to reach out to our customers and get the sale. 4. We can create reports that show where my sales are up, and down. It allows me to focus on customers that are down in specific categories and pinpoints the exact products. Less Appropriate Scenarios: 1. The pipeline is very basic which is a bit of a let-down as this is a function we require so have to use a stand-alone product for this. 2. Difficult to pull specific information about a group of customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Advantages: 1. We can create reports that show where my sales are up, and down. It allows me to focus on customers that are down in specific categories and pinpoints the exact products. 2. It is extremely easy to log call notes and schedule future calls so we never miss an opportunity to reach out to our customers and get the sale. Disadvantages:1. There is no Free trial for this product. 2. The product cost is very high compared to the competition.3. Integrations & Plugins is not match to it's competitors
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info