Likelihood to Recommend Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
Read full review If you want a SQL-based ERP, this is a great solution. You can host it locally or on a cloud-based SQL instance. If you want a more modern, browser and cloud-based system, Sage 100 Contractor will not work.
Read full review Pros Sharing documents and plans with project stakeholders is a piece of cake. The product makes tracking the status of bids so much easier. Read full review Sage integrates very well with our field time tracking software called Exaktime. We import the start/end time card data that includes job costs directly to the PR module which greatly reduces the time it takes to process payroll. Sage 100 C payroll calculations and WC/GL overhead calculations are easy to use and understand. The WC/GL overhead calculations are posted to project costs in real-time allowing for accurate total cost reporting of the project. Read full review Cons The onboarding process was difficult for us just because we had some pretty disorganized databases. The product is pricey for small to medium sized firms. Read full review Software maybe be too complicated for smaller contractors The dashboard information my be a bit much for some users Still an on premise software without a cloud option Read full review Likelihood to Renew The cost of Sage 100 Contractor software is relatively inexpensive compared to some higher-priced options like Foundation and Microsoft Dynamics GP. But more importantly, the cost of implementing new software is costly. Implementation costs include testing and training. There are also risks involved with switching software such as missing data after conversion. Plus, there are always some unknown downsides to switching that are not apparent until the switch is made such as perceived capabilities that really don't exist. For these reasons, we will likely stay with Sage 100 Contractor for a long time. If we grow (say double) in size, we would consider other options.
Read full review Usability Sage 100 Contractor is very easy to use with a customizable layout and a more traditional numbers-based lister view. New employees to Sage 100 Contractor are up and running within minutes and support is great for when they need help. Steady updates with new features keep the software fresh and modern along with timely fixes for issues/bugs.
Read full review Support Rating I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
Read full review If we ever have issues with Sage 100, the live chat is an awesome tool. However, most of our live chat inquiries are not because of the issues we have, but more for us to better understand how we are supposed to use the software. Sometimes we ask ourselves "what if we" and if we need guidance, the live chat will provide us with the answers or resources to figure out what we need. They always follow up to ensure the problems we encounter have been fixed. If our issue is an indicator of an upgrade that could be made, Sage 100 C offers a way to submit the idea for review and improvement of the software.
Read full review Alternatives Considered I don't have a lot of personal experience with
SmartBid , but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from
SmartBid Read full review I have use Sage 50, Sage 90, Peachtree Quantum, QuickBooks, Great Plains. They are all good for what they can do. Sage 100 Contractor is the best at what it does. It's a good fit.
Read full review Return on Investment We have been able to respond to more bids using Pipeline Suite. Our proposals are more accurate and organized, which has made our projects come under budget more often. Read full review It has cut down on accounting personnel and made the cost more effective in that department. It allows for more company wide visibility on all jobs. Read full review ScreenShots