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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Plaid

    Score9 out of 10
    N/APlaid in San Francisco offers a suite of applications supporting banks with risk management and customer account management features. Plaid is used by digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by banks to make it easier for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe.

    $500

    per month

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    PlaidSalesforce Customer Identity
    Editions & Modules
    Scale
    500+
    per month
    Test
    Free
    Launch
    Pay as you go
    No answers on this topic
    Offerings
    Pricing Offerings
    PlaidSalesforce Customer Identity
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact sales team for additional pricing. There may be one-time fees, subscription fees, per-request flat fees, or payment initiation fees depending on your needs.—
    More Pricing Information
    Best Alternatives
    PlaidSalesforce Customer Identity
    Small Businesses
    Wise
    Score9.8 out of 10
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlaidSalesforce Customer Identity
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    User Testimonials
    PlaidSalesforce Customer Identity
    Likelihood to Recommend
    Plaid
    Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.
    Incentivized
    Read full review
    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
    Read full review
    Pros
    Plaid
    • Plaid connects with 100s of US consumer banks.
    • Plaid continuously updates its software to meet the requirements of individual banks.
    • Plaid can get your company's payment processing up and running faster than traditional methods.
    Incentivized
    Read full review
    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
    Incentivized
    Read full review
    Cons
    Plaid
    • Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
    • Update timelines could be clearer when they are working on updating a connection with a certain bank.
    • The search functionality for the user to find their bank could be a little more robust.
    Incentivized
    Read full review
    Salesforce
    • Can't think of any other than pricing.
    Incentivized
    Read full review
    Alternatives Considered
    Plaid
    No answers on this topic
    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
    Read full review
    Return on Investment
    Plaid
    • Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
    Incentivized
    Read full review
    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
    Read full review
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