Likelihood to Recommend Planning Center is incredibly helpful if you are in the business of putting on events, performances, or productions. In such situations, Planning Center will help you coordinate with a large group of people, clearly showing who is expected to do what during the order of a service. If you are planning a major event (a wedding service, a major birthday party, a work event, or any kind of production), Planning Center will foster both teamwork and clarity. The only scenario I can envision Planning Center not being helpful would be a more laissez-faire type of event, (like a "come and go" reception).
Read full review RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Read full review Pros Volunteer Management Scheduling File Hosting Communication tools Automated reminders Read full review Provides e-signature Provides terms and conditions. Easily add multiple sessions with time, date and required paperwork. Read full review Cons Adding files to an item on a playlist can be hard to find outside of that set. Previewing songs on import gives very limited info - can be hard to find the correct one. Read full review Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us. Payment Method - users can’t change their payment methods on their own. Read full review Usability It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Read full review Support Rating I've not needed to use Planning Center support. In the few instances that I would have thought would "require support," tips and notices popped up on screen letting me know what was happening. There are very VERY few issues that I've found with Planning Center. The interface has been intuitive and powerful, so I've not needed to use their support service.
Read full review There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Read full review Alternatives Considered At one point, I was presented with both
Asana and
Trello as helpful tools to facilitate teamwork and collaboration amongst a large group of people. However, when it comes to putting on productions/services/events, Planning Center just seemed to have everything we need. I have never really once given thought to moving on from Planning Center. I'm sure
Asana and
Trello have much to offer, and I did briefly consider the, but Planning Center (for what we needed) was a grand-slam, home run.
Read full review We have [switched] to league magic which is built for sports management.
Read full review Return on Investment Planning Center Services has become an irreplaceable part of our Sunday gathering preparation Planning Center Music Stand is an invaluable tool for rehearsal and performance of songs each week Planning Center Giving helped us establish easy ways for folks to give online during COVID and beyond Planning Center Registrations helped us navigate attendance issues during COVID, and has always been our go-to for gathering information for Events Read full review Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found. Read full review ScreenShots