TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlanPlus

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.

    $34.99

    Per User per Month

    Process Street

    Score8.2 out of 10
    N/AProcess Street in San Francisco offers their application which allows teams to create simple recurring checklists, collaborate around them and track as they’re completed.

    $25

    per month per user

    Pricing
    PlanPlusProcess Street
    Editions & Modules
    PlanPlus Online Professional Edition
    $34.99
    Per User per Month
    PlanPlus Online Planner Edition
    $69.99
    Per/Year
    PlanPlus Online Business Edition
    $199.99
    per 5 users/per month
    Free
    $0
    per month per user
    Pro
    $25
    per month per user
    Enterprise
    Custom
    per month per user
    Offerings
    Pricing Offerings
    PlanPlusProcess Street
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PlanPlusProcess Street
    Considered Both Products
    PlanPlusOnline
    No answer on this topic
    Process Street
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    PlanPlusProcess Street
    Sales Force Automation
    Comparison of Sales Force Automation features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    8.6
    3 Ratings
    9% above category average
    Process Street
    -
    Ratings
    Customer data management / contact management10.03 Ratings00 Ratings
    Workflow management9.03 Ratings00 Ratings
    Territory management7.03 Ratings00 Ratings
    Opportunity management10.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.03 Ratings00 Ratings
    Contract management7.03 Ratings00 Ratings
    Quote & order management5.02 Ratings00 Ratings
    Interaction tracking10.03 Ratings00 Ratings
    Channel / partner relationship management9.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    9.0
    3 Ratings
    16% above category average
    Process Street
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management9.03 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    10.0
    3 Ratings
    26% above category average
    Process Street
    -
    Ratings
    Lead management10.03 Ratings00 Ratings
    Email marketing10.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    9.7
    3 Ratings
    23% above category average
    Process Street
    -
    Ratings
    Task management10.03 Ratings00 Ratings
    Billing and invoicing management9.02 Ratings00 Ratings
    Reporting10.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    9.7
    3 Ratings
    24% above category average
    Process Street
    -
    Ratings
    Forecasting10.03 Ratings00 Ratings
    Pipeline visualization10.03 Ratings00 Ratings
    Customizable reports9.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    8.5
    3 Ratings
    11% above category average
    Process Street
    -
    Ratings
    Custom fields10.03 Ratings00 Ratings
    Custom objects9.03 Ratings00 Ratings
    Scripting environment8.02 Ratings00 Ratings
    API for custom integration7.02 Ratings00 Ratings
    Security
    Comparison of Security features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    7.0
    3 Ratings
    18% below category average
    Process Street
    -
    Ratings
    Single sign-on capability6.01 Ratings00 Ratings
    Role-based user permissions8.03 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    8.0
    2 Ratings
    6% above category average
    Process Street
    -
    Ratings
    Social data8.02 Ratings00 Ratings
    Social engagement8.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    9.5
    3 Ratings
    23% above category average
    Process Street
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management9.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    8.0
    3 Ratings
    5% above category average
    Process Street
    -
    Ratings
    Mobile access8.03 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    -
    Ratings
    Process Street
    10.0
    3 Ratings
    26% above category average
    Dashboards00 Ratings10.03 Ratings
    Standard reports00 Ratings10.03 Ratings
    Custom reports00 Ratings10.03 Ratings
    Process Engine
    Comparison of Process Engine features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    -
    Ratings
    Process Street
    9.7
    4 Ratings
    15% above category average
    Process designer00 Ratings9.24 Ratings
    Form builder00 Ratings10.03 Ratings
    Model execution00 Ratings10.03 Ratings
    Collaboration
    Comparison of Collaboration features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    -
    Ratings
    Process Street
    9.0
    3 Ratings
    8% above category average
    Social collaboration tools00 Ratings9.03 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of PlanPlus Online and Process Street
    Feature
    PlanPlus Online
    -
    Ratings
    Process Street
    10.0
    3 Ratings
    21% above category average
    Content management00 Ratings10.03 Ratings
    Best Alternatives
    PlanPlusProcess Street
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlanPlusProcess Street
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.2
    (11 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    User Testimonials
    PlanPlusProcess Street
    Likelihood to Recommend
    PlanPlusOnline
    I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
    Incentivized
    Read full review
    Process Street
    if you have standard processes that are often executed, it's worth to use. If you are a small company it is generally not worth to implement because you will need somebody who permanently works with it and maintains the processes.
    Read full review
    Pros
    PlanPlusOnline
    • Weekly and Monthly Planner is very productive.
    • Task Delegation and Pipeline Tracker are easy to use and efficient.
    • Goal Planning helped us as well to identify our chances.
    Incentivized
    Read full review
    Process Street
    • Overview view is helpful to see a timeline of progress.
    • Checklists are easy to manipulate and customize to exactly what you need to see.
    Incentivized
    Read full review
    Cons
    PlanPlusOnline
    • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
    • The inability to make personalized the labels for our insurance terms.
    Incentivized
    Read full review
    Process Street
    • If you had the ability to drag tasks around in a nonlinear way, it could be a cool creative feature. An example is to have a subtask next to another that says N/A if the task wasn't executed because it wasn't applicable.
    • Inbox tab can be overwhelming but that may just be the style in which I built my checklists.
    Incentivized
    Read full review
    Usability
    PlanPlusOnline
    It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
    Incentivized
    Read full review
    Process Street
    No answers on this topic
    Support Rating
    PlanPlusOnline
    There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
    Incentivized
    Read full review
    Process Street
    Since my last login into the platform, the latest update made the app much easier to use and learn. It's incredibly clean, and everything is exactly where it should be location-wise. You can tell they listen to their user base for features.
    Incentivized
    Read full review
    Alternatives Considered
    PlanPlusOnline
    PlanPlus Online is much nicer than Salesforce and also much faster.
    Incentivized
    Read full review
    Process Street
    I've tried other checklist tools like Google Keep, but it was too simple. I've tried Flowster, which is very similar to Process Street, but I like Process Street better. The interface is a lot more balanced and pleasant to look at. I found Flowster to be a less appealing interface even though the features were similar. I also briefly tried systemHUB but it is very expensive for what it offers compared to Process Street.
    Incentivized
    Read full review
    Return on Investment
    PlanPlusOnline
    • Better lead management
    • Increased lead efficiencies with drip programs
    Incentivized
    Read full review
    Process Street
    • Because of Process Street I am no longer losing money when having to redo things
    • It helps me eliminate those nasty "egg on the face" situations with clients because now nothing slips through the cracks. The team is able to be on top of it!
    Incentivized
    Read full review
    ScreenShots

    PlanPlus Screenshots

    Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface

    Process Street Screenshots

    Screenshot of Create procedure documents in seconds. Our simple interface lets you create structured documents in seconds.  Intuitive keyboard shortcuts and drag and drop make it easy for anyone to use.Screenshot of Document your team knowledge. Use Pages to capture, organize and share your established team knowledge.  Pages is free forever for everyone in your company.Screenshot of Run processes as collaborative workflows. Quickly create and assign workflows to your team.  Track activity from the dashboard and get notified when tasks are done.Screenshot of Powered by an intuitive, no-code workflow builder. Build powerful workflows and corresponding automations with ease.