Proof that Process Street is what you're looking for in checklist management!
February 22, 2020

Proof that Process Street is what you're looking for in checklist management!

Nora Delolli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Process Street

It is mostly being used by my position as a live-action digital checklist system. We ran into the issue using paper checklists that once the checklist was out of sight, it was hardly checked back in with and things were missed. There was also no way of knowing if everything had been completed unless it was checked.
  • Overview view is helpful to see a timeline of progress.
  • Checklists are easy to manipulate and customize to exactly what you need to see.
  • If you had the ability to drag tasks around in a nonlinear way, it could be a cool creative feature. An example is to have a subtask next to another that says N/A if the task wasn't executed because it wasn't applicable.
  • Inbox tab can be overwhelming but that may just be the style in which I built my checklists.
  • Effective communication of place in task.
  • Efficiency in completion of tasks.
The customer interface was not as user-friendly for either of these and the customer service was mediocre at best. I received exceptional customer service from PS and really enjoyed the simplicity of the facing pages.
The chat box feature is so helpful for quick questions. Staff is QUICK to respond and always happy and funny.

Do you think Process Street delivers good value for the price?

Yes

Are you happy with Process Street's feature set?

Yes

Did Process Street live up to sales and marketing promises?

Yes

Did implementation of Process Street go as expected?

Yes

Would you buy Process Street again?

Yes

Well suited for day to day checklist management. I could see this being a challenging program for a company needing intricate steps within each task. In that case, perhaps a Gnatt chart feature could be the next add-on for Process Street.