I love using Process Street, great interface and very easy to use.
Overall Satisfaction with Process Street
We currently use Process Street to map out our Order-Fulfillment process and then to complete the process. There are a number of steps in the process that have to be completed for each order and Process Street helps us to clarify the steps in the process and makes sure all steps are completed consistently for each order.
Pros
- Easy to document work processes/standard operating procedures.
- Easily see how much of a process has been completed.
Cons
- Some of my processes require sending a templated email. I currently jump into my email client for that. I would like to be able to easily trigger that email from Process Street.
- Process Street has been a time saver, I notice we are more able to quickly complete the processes that have been documented in Process Street, compared to ones we still have in our heads.
- Process Street allows us to document our business processes so we can delegate the work to less experienced staff, and free up the time of our more experienced staff to work on more complicated projects/accounts.
I've tried other checklist tools like Google Keep, but it was too simple. I've tried Flowster, which is very similar to Process Street, but I like Process Street better. The interface is a lot more balanced and pleasant to look at. I found Flowster to be a less appealing interface even though the features were similar. I also briefly tried systemHUB but it is very expensive for what it offers compared to Process Street.
Do you think Process Street delivers good value for the price?
Yes
Are you happy with Process Street's feature set?
Yes
Did Process Street live up to sales and marketing promises?
Yes
Did implementation of Process Street go as expected?
Yes
Would you buy Process Street again?
Yes
Comments
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