PlaybookUX

PlaybookUX

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PlaybookUX	Score 8.1 out of 10	Small Businesses (1-50 employees)	PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…	$0 total

Pricing

PlaybookUX

Editions & Modules

Bring your own customers: $0
total
Unmoderated: $49
per participant
Moderated: $100
per participant (30 minutes)
Moderated: $150
per participant (60 minutes)

Offerings

Pricing Offerings
PlaybookUX
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	PlaybookUX
Considered Both Products	PlaybookUX Lainie Strange Web Accessibility Specialist/Developer Chose PlaybookUX Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely UserTesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive … Helpful? Sanjana Gupta UI Designer Chose PlaybookUX Both have different set of unique features and usability. Incentivized Helpful? Kevin Conroy Chief Product Officer Chose PlaybookUX We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Helpful? Verified User Analyst Chose PlaybookUX PlaybookUX is much cheaper than UserTesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap. Helpful?
Top Pros	Pro User testing Pro Subscription fee Pro Customer support
Top Cons	Minus Mobile app Minus Download reports

Best Alternatives
	PlaybookUX
Small Businesses	Smartlook Score 8.5 out of 10
Medium-sized Companies	Optimizely Web Experimentation Score 8.7 out of 10
Enterprises	Optimizely Web Experimentation Score 8.7 out of 10
All Alternatives	View all alternatives

User Ratings
	PlaybookUX
Likelihood to Recommend	8.1 (4 ratings)
Usability	9.1 (1 ratings)
Support Rating	9.0 (2 ratings)

User Testimonials
	PlaybookUX
Likelihood to Recommend	PlaybookUX PlaybookUX is fabulous for ad-hoc tests with small budgets, but can also scale up to larger projects easily. I've recommended the tool to several people and they love it, too! Incentivized Kevin Conroy Chief Product Officer Read full review
Pros	PlaybookUX They recruited our demographic. Customer support was awesome. Studies are very easy to set up. Verified User Anonymous Read full review
Cons	PlaybookUX With other testing platforms, I can update my profile, but I'm not sure how to do it with PlaybookUX. It would be nice to have a login location where I can see my available tests. Lainie Strange Web Accessibility Specialist/Developer Read full review
Usability	PlaybookUX Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes. Verified User Anonymous Read full review
Support Rating	PlaybookUX Very responsive when I had a technical question about a test. Lainie Strange Web Accessibility Specialist/Developer Read full review
Alternatives Considered	PlaybookUX Both have different set of unique features and usability. Incentivized Sanjana Gupta UI Designer Read full review
Return on Investment	PlaybookUX Quick testing at scale Excellent price points Incentivized Kevin Conroy Chief Product Officer Read full review
ScreenShots	PlaybookUX Screenshots