Streamlined test screening, easy to understand tests, quick payment!
July 18, 2022

Streamlined test screening, easy to understand tests, quick payment!

Lainie Strange | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PlaybookUX

I am actually a PlaybookUX tester.
  • Ease of accessing tests
  • Ease of signing up for tests
  • Quick payment
  • With other testing platforms, I can update my profile, but I'm not sure how to do it with PlaybookUX.
  • It would be nice to have a login location where I can see my available tests.
  • Easy to understand test interface
  • Easy to access tests
  • Quick payment on tests
  • Test questions are easy to understand.
  • Test types are easy to follow.
  • Software needed is easy to download and use.
Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely UserTesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive with UserTesting and Validately.

Do you think PlaybookUX delivers good value for the price?

Yes

Are you happy with PlaybookUX's feature set?

Yes

Did PlaybookUX live up to sales and marketing promises?

Yes

Did implementation of PlaybookUX go as expected?

Yes

Would you buy PlaybookUX again?

Yes

The tests are easy to understand, easy to follow, and the instructions are clear.

PlaybookUX Support

Very responsive when I had a technical question about a test.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, just free support.