Excellent user testing tool that's professional grade and budget friendly
Overall Satisfaction with PlaybookUX
PlaybookUX allows us to quickly and easily conduct user testing at scale. I love how it makes it easy to generate transcriptions and summarize sentiment through its AI. Best of all, the pricing model is flexible and allows you to easily set up ad-hoc tests at whatever frequency makes sense for your needs and budget.
Pros
- User testing
- Auto transcription
- User sentiment
- User testing recruiting
Cons
- Roll up summary of all transcriptions
- Pricing
- Reliablity
- Speed
- Quick testing at scale
- Excellent price points
We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed.
Do you think PlaybookUX delivers good value for the price?
Yes
Are you happy with PlaybookUX's feature set?
Yes
Did PlaybookUX live up to sales and marketing promises?
Yes
Did implementation of PlaybookUX go as expected?
Yes
Would you buy PlaybookUX again?
Yes
Comments
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