Startups; start using this product to understand your target audience.
July 12, 2022

Startups; start using this product to understand your target audience.

Sanjana Gupta | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with PlaybookUX

We are using it mainly for feature and usability testing. It is very much helpful to understand how your audience interact with your designs, and PlaybookUX really helpful in this part.
  • Before actual release, it helps in getting trail user's feedback.
  • The dashboard to see how user interact with designs is really helpful.
  • Automatic usability testing feature is great (But needs little improvisation here).
  • Automated usability testing, it needs lots of tweaking before really automation. So lots of room for improvement.
  • Pricing for moderated sessions are really high.
  • It requires initial learning curve. It needs a dedicated resource at least fr a week to setup whole process.
  • Prototype Testing, We are using it before every release.
  • Usability automated testing; (Not using this frequently).
  • Understanding target audience behaviour through their data analytics dashboard.
  • Positive, if it is used properly then product evolution cycle can be fast forward.
  • It really help to build reputation of product, if with each release users like product.
  • If properly set, then automated usability testing can save a resource cost.
Both have different set of unique features and usability.

Do you think PlaybookUX delivers good value for the price?

Yes

Are you happy with PlaybookUX's feature set?

Yes

Did PlaybookUX live up to sales and marketing promises?

Yes

Did implementation of PlaybookUX go as expected?

Yes

Would you buy PlaybookUX again?

Yes

If you are not sure how your audience interact with designs then it is really helpful. It might be less useful if product is already evolved.