TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlaybookUX

    Score5.1 out of 10
    Small Businesses (1-50 employees)
    PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…

    $0

    total

    UsabilityTools

    Score7 out of 10
    N/AUsabilityTools is a usability testing and website optimization platform. Some key features include: Visitor Recording, Form Testing, Feedback Forms and Click Testing.N/A
    Pricing
    PlaybookUXUsabilityTools
    Editions & Modules
    Bring your own customers
    $0
    total
    Unmoderated
    $49
    per participant
    Moderated
    $100
    per participant (30 minutes)
    Moderated
    $150
    per participant (60 minutes)
    No answers on this topic
    Offerings
    Pricing Offerings
    PlaybookUXUsabilityTools
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    PlaybookUXUsabilityTools
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Optimal
    Score8.5 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlaybookUXUsabilityTools
    Likelihood to Recommend
    8.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PlaybookUXUsabilityTools
    Likelihood to Recommend
    PlaybookUX
    PlaybookUX is fabulous for ad-hoc tests with small budgets, but can also scale up to larger projects easily. I've recommended the tool to several people and they love it, too!
    Incentivized
    Read full review
    UsabilityTools
    No answers on this topic
    Pros
    PlaybookUX
    • They recruited our demographic.
    • Customer support was awesome.
    • Studies are very easy to set up.
    Read full review
    UsabilityTools
    No answers on this topic
    Cons
    PlaybookUX
    • With other testing platforms, I can update my profile, but I'm not sure how to do it with PlaybookUX.
    • It would be nice to have a login location where I can see my available tests.
    Read full review
    UsabilityTools
    No answers on this topic
    Usability
    PlaybookUX
    Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
    Read full review
    UsabilityTools
    No answers on this topic
    Support Rating
    PlaybookUX
    Very responsive when I had a technical question about a test.
    Read full review
    UsabilityTools
    No answers on this topic
    Alternatives Considered
    PlaybookUX
    Both have different set of unique features and usability.
    Incentivized
    Read full review
    UsabilityTools
    No answers on this topic
    Return on Investment
    PlaybookUX
    • Quick testing at scale
    • Excellent price points
    Incentivized
    Read full review
    UsabilityTools
    No answers on this topic
    ScreenShots

    PlaybookUX Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    UsabilityTools Screenshots

    Screenshot of UsabilityToolsScreenshot of Two suites. One platform.Screenshot of UX SuiteScreenshot of Conversion suite