TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlaybookUX

    Score5.3 out of 10
    Small Businesses (1-50 employees)
    PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…

    $0

    total

    Xperius

    N/AN/AXperius is a UX research repository and research operations platform for maintaining traceability between source material, findings, product decisions, and delivery work. It enables teams to analyze research recordings and documents, organize the resulting evidence, publish research reports, and connect findings to opportunities, business objectives, designs, and development tickets. Key Capabilities Research ingestion and analysis:…

    $696

    per year per credit (starting at 1 credit = $0.08)

    Pricing
    PlaybookUXXperius
    Editions & Modules
    Bring your own customers
    $0
    total
    Unmoderated
    $49
    per participant
    Moderated
    $100
    per participant (30 minutes)
    Moderated
    $150
    per participant (60 minutes)
    Starter
    $696
    per year per credit (1 credit = $0.056)
    Growth
    $4,980
    per year per credit (1 credit = $0.04)
    Scale
    $9,948
    per year per credit (1 credit = $0.022)
    Enterprise
    contact us
    Offerings
    Pricing Offerings
    PlaybookUXXperius
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Every plan includes every capability and unlimited seats. Plans differ by credit volume, and credits are pooled across the organization. Credits are spent on usage — uploading, transcribing and storing sources, asking the Qwin AI assistant questions, publishing reports, linked Jira and Figma items, showcase report views, and MCP requests. Working in the product is free: viewing, organizing and connecting evidence on the map, creating questions, findings, insights and opportunities, editing drafts, and inviting people. Credits arrive with each billing term and roll over indefinitely. You can top up mid-term at your plan's prepayment rate; usage beyond your balance bills at a standard rate of $0.08 per credit. Annual and monthly billing are available on all plans except Enterprise. Monthly plans available. Discounts available for students and startups (less than 10 employees), reach out for details. Contact us at sales@xperius.io.
    More Pricing Information
    Best Alternatives
    PlaybookUXXperius
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Dovetail
    Score8.7 out of 10
    Dovetail
    Score8.7 out of 10
    Enterprises
    Optimal
    Score8.4 out of 10
    Optimal
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlaybookUXXperius
    Likelihood to Recommend
    8.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PlaybookUXXperius
    Likelihood to Recommend
    PlaybookUX
    PlaybookUX is fabulous for ad-hoc tests with small budgets, but can also scale up to larger projects easily. I've recommended the tool to several people and they love it, too!
    Incentivized
    Read full review
    Xperius
    No answers on this topic
    Pros
    PlaybookUX
    • They recruited our demographic.
    • Customer support was awesome.
    • Studies are very easy to set up.
    Read full review
    Xperius
    No answers on this topic
    Cons
    PlaybookUX
    • With other testing platforms, I can update my profile, but I'm not sure how to do it with PlaybookUX.
    • It would be nice to have a login location where I can see my available tests.
    Read full review
    Xperius
    No answers on this topic
    Usability
    PlaybookUX
    Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes.
    Read full review
    Xperius
    No answers on this topic
    Support Rating
    PlaybookUX
    Very responsive when I had a technical question about a test.
    Read full review
    Xperius
    No answers on this topic
    Alternatives Considered
    PlaybookUX
    Both have different set of unique features and usability.
    Incentivized
    Read full review
    Xperius
    No answers on this topic
    Return on Investment
    PlaybookUX
    • Quick testing at scale
    • Excellent price points
    Incentivized
    Read full review
    Xperius
    No answers on this topic
    ScreenShots

    PlaybookUX Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Xperius Screenshots

    Screenshot of Research questions, sources and findings on one canvas, connected where the evidence actually connects. Each question carries a status: unanswered, partially answered or answered.Screenshot of Pull findings straight from the transcript. Highlight a passage and it becomes a finding with the quote attached — tagged, summarized, and connected to the questions it answers.Screenshot of Record the decision, not just the idea. Frame the problem and the solution, then log go, no-go or still deciding with the reasoning behind it — connected to the evidence that prompted it.Screenshot of Record the decision, not just the idea. Frame the problem and the solution, then log go, no-go or still deciding with the reasoning behind it — connected to the evidence that prompted it.Screenshot of Where stakeholders find the research themselves. Published insights and opportunities in one branded hub, searchable in plain language, with comments and bookmarks — no extra licenses.