Poka vs. Sprinklr Service
Poka vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Poka | N/A | Poka in Quebec is a technology company offering to help manufacturers drive performance by providing frontline workers with the knowledge and tools they need to do their jobs efficiently and effectively, and contribute to continuous improvement. The Poka worker performance app combines digital content, communication, collaboration and skills management capabilities into a single integrated platform, enabling workers to learn, solve problems and share knowledge in real-time, on the factory floor. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
Poka | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Poka | Sprinklr Service | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Poka | Sprinklr Service | |
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Small Businesses | Notion Score 8.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Poka | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Poka | Sprinklr Service | |
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Likelihood to Recommend | Poka Inc No answers on this topic | Sprinklr |
Pros | Poka Inc No answers on this topic | Sprinklr |
Cons | Poka Inc No answers on this topic | Sprinklr |
Likelihood to Renew | Poka Inc No answers on this topic | Sprinklr |
Usability | Poka Inc No answers on this topic | Sprinklr |
Reliability and Availability | Poka Inc No answers on this topic | Sprinklr |
Performance | Poka Inc No answers on this topic | Sprinklr |
Support Rating | Poka Inc No answers on this topic | Sprinklr |
In-Person Training | Poka Inc No answers on this topic | Sprinklr |
Implementation Rating | Poka Inc No answers on this topic | Sprinklr |
Alternatives Considered | Poka Inc No answers on this topic | Sprinklr |
Return on Investment | Poka Inc No answers on this topic | Sprinklr |
ScreenShots |