Poka

Ease of Use: Reviewers found Poka to be an easy-to-use platform that can be set up very quickly. Its user-friendly interface and intuitive work instruction creation made it easy for operators to use and access information at the point of need. Some users also appreciated the clean and efficient user interface, which made it easy to navigate through the system.

Collaboration & Knowledge Management: The reviewers appreciated the great idea sharing in best practices offered by Poka, improving collaboration and knowledge management within organizations. They found the tool to be well-focused on collaboration and knowledge management, offering a good API for integration. Additionally, some users liked the possibility to go further with the tool, making it easy to grow their business.

Communication Center: The reviewers appreciated the constant communication with employees offered by Poka, making it a great communication center within an organization. Its easy-to-use functionalities in communication streamlined communications and made it easy to compartmentalize information. Users also liked its ability to store and track training material relevant to their needs while supporting skill-building with overviews such as skill matrixes.

Confusing User Interface: Some users have expressed difficulty navigating the software due to its confusing user interface. Several reviewers have mentioned that finding specific documents or videos is a challenge, and they would like to see a global search function added to make it easier to find information.

Missing Features: Many users have noted that certain features are missing from the software, such as the ability to upload multiple videos or assign forms to select users. They have also pointed out that some functionalities are still being developed and refined to better suit their needs. This has led some users to feel that the software is not yet fully equipped for their requirements.

Difficulties in Measuring ROI: A few users have mentioned difficulties measuring return on investment for Poka, feeling that it takes time before benefits can be measured accurately. They would like more options for tracking and organizing data so that they can measure progress over time and justify continued usage of the platform.

Users have made several recommendations for improving the Poka platform based on their experiences. These include enabling multiple video uploads in the Factory Feed, assigning forms to select users, generating scorable forms for audits, setting up a dedicated moderator for the community, obtaining clear management buy-in, training internal rollout experts for implementation, preparing the architecture well in advance, ensuring full management commitment, and assigning someone to take ownership of the system and its results. Implementing these recommendations would enhance Poka's platform functionality and meet the diverse needs of its users.