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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A

    Tandem

    Score8 out of 10
    N/ATandem is a virtual office software solution from the company of the same name in San Francisco, designed to enable users to re-discover the flow of working together in‑person, as well as see, talk to, and collaborate with their teams in one click.

    $20

    per month

    Pricing
    Polycom RealPresence Group SeriesTandem
    Editions & Modules
    No answers on this topic
    Pro
    $20.00
    per month
    Enterprise
    $40.00
    per month
    Offerings
    Pricing Offerings
    Polycom RealPresence Group SeriesTandem
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Polycom RealPresence Group SeriesTandem
    Project Management
    Comparison of Project Management features of Polycom RealPresence Group Series and Tandem
    Feature
    Polycom RealPresence Group Series
    -
    Ratings
    Tandem
    7.2
    1 Ratings
    7% below category average
    Task Management00 Ratings7.01 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings7.01 Ratings
    Mobile Access00 Ratings7.01 Ratings
    Search00 Ratings7.01 Ratings
    Visual planning tools00 Ratings7.01 Ratings
    Communication
    Comparison of Communication features of Polycom RealPresence Group Series and Tandem
    Feature
    Polycom RealPresence Group Series
    -
    Ratings
    Tandem
    8.0
    1 Ratings
    1% above category average
    Chat00 Ratings8.01 Ratings
    Notifications00 Ratings8.01 Ratings
    Discussions00 Ratings8.01 Ratings
    Surveys00 Ratings8.01 Ratings
    Internal knowledgebase00 Ratings8.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Polycom RealPresence Group Series and Tandem
    Feature
    Polycom RealPresence Group Series
    -
    Ratings
    Tandem
    7.1
    1 Ratings
    12% below category average
    Versioning00 Ratings8.01 Ratings
    Video files00 Ratings7.01 Ratings
    Audio files00 Ratings7.01 Ratings
    Document collaboration00 Ratings7.01 Ratings
    Access control00 Ratings7.01 Ratings
    Advanced security features00 Ratings7.01 Ratings
    Device sync00 Ratings7.01 Ratings
    Best Alternatives
    Polycom RealPresence Group SeriesTandem
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Polycom RealPresence Group SeriesTandem
    Likelihood to Recommend
    9.0
    (25 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Polycom RealPresence Group SeriesTandem
    Likelihood to Recommend
    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
    Read full review
    Tandem
    Tandem can help create a virtual office environment among your co-workers. Rooms can be created that enables you to speak or stay silent in for a longer period thereby giving a feeling of working together. Peer Collaboration opportunities are more. The user experience of the tandem dashboard can be improved. That could help in more feature utilisation.
    Incentivized
    Read full review
    Pros
    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Cons
    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Likelihood to Renew
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Usability
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Support Rating
    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Alternatives Considered
    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    Return on Investment
    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
    Read full review
    Tandem
    No answers on this topic
    ScreenShots