Polycom RealPresence Group Series

Polycom RealPresence Group Series

Polycom RealPresence Group Series

54 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Polycom RealPresence Group Series	Score 6.0 out of 10	N/A	The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.	N/A

Pricing

Polycom RealPresence Group Series

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Offerings

Pricing Offerings
Polycom RealPresence Group Series
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Polycom RealPresence Group Series
Considered Both Products	Polycom RealPresence Group Series Verified User Manager Chose Polycom RealPresence Group Series Polycom Group Series was very good for what it used to do for its time, however newer technology that provides a more simpler method to configure, join and host video conference meetings has come in the form of Zoom and [Microsoft] Teams which is hard to go back from and … Incentivized Helpful? Curt Sminkey Network Engineer Chose Polycom RealPresence Group Series When I started at one of my jobs, they already have Lifesize VC equipment. It was nice, they worked and they were less expensive. But once we started transitioning things to Polycom it was a night/day difference. Some of our large conference rooms had audio issues that the … Incentivized Helpful? Verified User Manager Chose Polycom RealPresence Group Series Poly has outlasted other competitor's products. I have reviewed Lifesize as one alternative. Ironically, I was impressed with the overall quality over Poly, however, the product did not last as well as Poly units. Incentivized Helpful? Verified User Administrator Chose Polycom RealPresence Group Series The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we … Incentivized Helpful? Verified User Manager Chose Polycom RealPresence Group Series Polycom is the most flexible video conferencing hardware solution on the market. They provide a fantastic infrastructure but also have the option to directly register or convert to a cloud service endpoint! Incentivized Helpful? Brian Coyne Unified Collaboration Engineer Chose Polycom RealPresence Group Series We have used Microsoft Teams Rooms in some of our smaller huddle rooms that still require video, and this was due to the lower cost of the Microsoft Teams Room systems over the Polycom Presence Group series. The Microsoft Teams Rooms are perfect for small, less-used rooms, as … Incentivized Helpful? Verified User Manager Chose Polycom RealPresence Group Series Conference room systems do not seem to be commonly integrated with Skype for Business, so limited usability. Lifesize looked attractive, but the lower cost and local support of Polycom put it ahead. Incentivized Helpful? Verified User Professional Chose Polycom RealPresence Group Series I have reviewed Skype and Skype for Business previously, and while I have enjoyed the use of those systems, the video and audio quality of Polycom RealPresence Group Series is far superior. Polycom Real presence Group Series has more functions and capabilities, and experiences … Incentivized Helpful? Verified User Director Chose Polycom RealPresence Group Series Went for Polycom due to the INTERNAL quality of HD room to room quality. If we were only looking for external audio or web meetings an external partner and platform seems to be a better choice. But a web provider cannot match the internal COS high-speed WAN quality (I believe). Incentivized Helpful? DB Damon Black Area IT Manager Network/Telecommunications Chose Polycom RealPresence Group Series We compared Polycom against Cisco and the potential need for Skype for Business was a deciding factor. Incentivized Helpful? David George Senior Vice President - Enterprise Services Services Excellence & Performance Chose Polycom RealPresence Group Series I have not used other formal VC software rather used WebEx Video and FaceTime which are more intuitive to use. Incentivized Helpful? Adam Bruneau North America Audio Video Support Specialist Chose Polycom RealPresence Group Series As a previous AV installer, the Polycom line of product always superseded other hard codecs due to the reliability. Other expensive codec's don't supply the same features for the price of Polycom. Incentivized Helpful? Verified User Engineer Chose Polycom RealPresence Group Series The quality and flexibility of the GS still wins...but not by a big enough margin to justify it as often as we used to. Incentivized Helpful? Verified User Engineer Chose Polycom RealPresence Group Series The video & audio quality is superior. Incentivized Helpful? Danny Dunn Technology Engineering Lead - Conferencing and Collaboration Services Chose Polycom RealPresence Group Series With our investment in the RealPresence infrastructure it just makes sense to use a RealPresence endpoint. The other endpoints integrate with additional work, but the group series just work. Incentivized Helpful? Verified User Director Chose Polycom RealPresence Group Series The GroupSeries has performed much better than all the alternative solutions we have tried. We have been a Lifesize shop for a long time, but their direction was cloud only and more proprietary so we wanted a more open solution. We also use Skype For Business and there is … Incentivized Helpful? Verified User Technician Chose Polycom RealPresence Group Series Other departments have been testing and using them. I am unaware of there opinions at this point. Incentivized Helpful? Chad Rolfes Regional Director of Quality and Food Safety Chose Polycom RealPresence Group Series Polycom works better for groups 2-5, but Skype is much easier/simple for 1 to 1 connections or multiple connections as long as there is only 1 person from each site Incentivized Helpful? Verified User Supervisor Chose Polycom RealPresence Group Series Polycom is a great company that is always on the edge of new and improving technology. Incentivized Helpful? Verified User Account Manager Chose Polycom RealPresence Group Series We are still evaluating more about the differences between the two devices and how they handle audio and video within a call. Along with bandwidth, flexiblilty in meetings, and security features. Incentivized Helpful?
Top Pros	Pro Video quality Pro Audio quality Pro Ease of use
Top Cons	Minus Layout options Minus User interface Minus Google meet

Best Alternatives
	Polycom RealPresence Group Series
Small Businesses	Zoom Workplace Score 8.2 out of 10
Medium-sized Companies	Cisco Room Series Score 9.3 out of 10
Enterprises	Cisco Room Series Score 9.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Polycom RealPresence Group Series
Likelihood to Recommend	7.7 (24 ratings)
Likelihood to Renew	7.3 (1 ratings)
Usability	8.0 (3 ratings)
Support Rating	8.3 (4 ratings)

User Testimonials
	Polycom RealPresence Group Series
Likelihood to Recommend	Poly If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one Incentivized Verified User Anonymous Read full review
Pros	Poly The audio and video quality can not be matched. For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them They are rather versatile in that we have been able to integrate them with other applications Incentivized Curt Sminkey Network Engineer Read full review
Cons	Poly The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Poly We love the product and is totally integrated in our company. Incentivized Verified User Anonymous Read full review
Usability	Poly The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal). Incentivized Verified User Anonymous Read full review
Support Rating	Poly I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth. Incentivized Curt Sminkey Network Engineer Read full review
Alternatives Considered	Poly The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure. Incentivized Verified User Anonymous Read full review
Return on Investment	Poly Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly. Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win. Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints. Incentivized Adam Bruneau North America Audio Video Support Specialist Read full review
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