Likelihood to Recommend PosterMyWall makes my job as a marketing director easier. It is great for creating social media graphics on the fly, for last-minute invitation requests, posters, flyers, and social media short videos. The background remover is amazing and super easy to use. It takes less than 30 seconds to remove a photo background vs other software that can take half an hour.
Read full review Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
Read full review Pros It allows me to modify just about everything on a template. It provides thousands of designs choices. It gives me the option to save and continue at a later time. It stores all my designs for future reference. Read full review Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly! Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on. Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate. Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left! Read full review Cons Would like to see a broader font library The ability to group content boxes more easily An emoji library would be helpful Read full review I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day. I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations. Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled. Read full review Likelihood to Renew It’s a brilliant program.
Read full review No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
Read full review Usability It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
Read full review Support Rating They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
Read full review Implementation Rating LOVE REVIEW TRACKERS.
Read full review Alternatives Considered The system makes it easy to sample without having to pay any subscription fees, I've used the system for quite some time before I could pay for the services (I love the fact that it doesn't limit you for as long as you go by) also the interface makes it so easy to use
Read full review We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
Read full review Return on Investment Through the creation of flyers, it allows customers to be more informed. Flyers are usually straight to the point which and grabs customers attention. Read full review ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously. We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data. Read full review ScreenShots ReviewTrackers Screenshots