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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Postman

    Score8.7 out of 10
    N/APostman, headquartered in San Francisco, offers their flagship API development and management free to small teams and independent developers. Higher tiers (Postman Pro and Postman Enterprise) support API management, as well as team collaboration, extended support and other advanced features.

    $0

    Twilio

    Score7.7 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    PostmanTwilio
    Editions & Modules
    Postman Free Plan
    $0.00 US Dollars
    Postman Basic Plan
    $12 US Dollars
    per month per user
    Postman Professional Plan
    $29 US Dollars
    per month per user
    Postman Enterprise Plan
    $99 US Dollars
    per month per user
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    PostmanTwilio
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details1. Postman Free plan: Start designing, developing, and testing APIs at no cost for teams of up to three people. 2. Postman Basic plan: Collaborate with your team to design, develop, and test APIs faster; $12/month per user, billed annually 3. Postman Professional plan: Centrally manage the entire API workflow; $29/month per user, billed annually 4. Postman Enterprise plan: Securely manage, organize, and accelerate API-first development at scale; $99/month per user, billed annually1. Pay-as-you-go pricing: Simple usage-based pricing without contracts. 2. Volume discounts: Discounts trigger as usage grows. 3. Free trial credit that includes full API access.
    More Pricing Information
    Features
    PostmanTwilio
    API Management
    Comparison of API Management features of Postman and Twilio
    Feature
    Postman
    8.1
    40 Ratings
    4% below category average
    Twilio
    -
    Ratings
    API access control9.337 Ratings00 Ratings
    Rate limits and usage policies7.118 Ratings00 Ratings
    API usage data8.117 Ratings00 Ratings
    API user onboarding8.321 Ratings00 Ratings
    API versioning8.229 Ratings00 Ratings
    Usage billing and payments7.816 Ratings00 Ratings
    API monitoring and logging8.136 Ratings00 Ratings
    Best Alternatives
    PostmanTwilio
    Small Businesses
    Amazon API Gateway
    Score7.2 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Azure API Management
    Score9.1 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    OCI API Management
    Score7.9 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PostmanTwilio
    Likelihood to Recommend
    8.5
    (44 ratings)
    8.1
    (94 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (5 ratings)
    Usability
    8.6
    (8 ratings)
    9.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (38 ratings)
    Support Rating
    7.1
    (11 ratings)
    5.7
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PostmanTwilio
    Likelihood to Recommend
    Postman
    Postman is good for organising your API credentials, vendor settings, environments etc. It's also a good way of getting stared with APIs as you get to use a GUI which can help you understand what we mean by a 'body' or 'bearer token'. I think people generally gravitate towards GUI tools for getting started in a new technology area.
    Incentivized
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    Twilio
    I have tried other competitors. But I always end up going back to Twilio because I feel like it is dependable, easy to use, and, has competitive pricing. The only time I wouldn't recommend Twilio to someone as if they are completely inexperienced about using webhooks or APIs. Because you can't really just sign up and start using Twilio without connecting it to another platform first.
    Incentivized
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    Pros
    Postman
    • It has opened a door for me to explore more out of it, as it is associated with so many APIs that I never felt any difficulty in finding the right API template, which are well organized and easily available.
    • It is very secure to use and provides great services which are user-friendly.
    • Due to this software I have got rid of the excessive emails and the slack channels, Now I am using my own private API and even it give me an option to produce my personal Postman’s API Builder from its Private API Network and this features has shared my excessive workload.
    Incentivized
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    Twilio
    • Easy to see my team in one place, when they log in and out and what call status they are in.
    • Twilio is a simple, user friendly way to log in and out of work activities.
    • Excellent services and support.
    • The omnichannel feature which allows agents to get request from all channels.
    Incentivized
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    Cons
    Postman
    • Wherever you need to automate tests that involve database verification or rely on data from databases, Postman is less suitable.
    • Postman's disc usage is extremely high, and it occasionally causes the computer to fade.
    • It doesn't have the ability to generate random data. To achieve randomness in my tests, I've been working around scripts.
    Read full review
    Twilio
    • Control panel. Often, navigating through lists is challenging. I want endless scrolling, not pagination.
    • Conversational intelligence service require a Language. I would like it to detect it.
    • We would like to have some credit on clients that chose to use their own Twilio account.
    Incentivized
    Read full review
    Likelihood to Renew
    Postman
    No answers on this topic
    Twilio
    Unless we can get this handled quickly -- less than 1 week -- we will likely switch to another provider who, in my opinion, we'll have to spend close to $3,000 in development time to build a new integration for texting. Our clients need texting and I feel Twilio has failed us miserably.
    Incentivized
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    Usability
    Postman
    1. Friendly user friendly - when I started using Postman, I was a beginner to the API world, and it gave me a friendly view to begin its usage 2. Postman offers many features, including API testing, monitoring, documentation, and mock servers 3. Environment variables simplify testing across multiple environments (dev, prod) without repetitive configuration.
    Incentivized
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    Twilio
    Twilio has well documented APIs and examples. There are several tutorials, videos and Q&As regarding their services. So, usability is very good. I must say that advanced knowledge of telephony, API/Programming and error-handling is essential to make good use of Twilio. It's not just plug-and-play unless you are integrated with a system that has all of the programming built for it.
    Incentivized
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    Performance
    Postman
    No answers on this topic
    Twilio
    Twilio executes what it is designed to do: send SMS messages at scale while providing very good deliverability. I believe that Twilio is very good at what we use for adding SMS messages to our comms strategy. We can see those messages get opened and replied to, which is exactly what we are looking to achieve.
    Incentivized
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    Support Rating
    Postman
    There is a lot of in-depth documentation for Postman available online, including detailed guides with screenshots and videos. They provide example APIs for new users to explore while learning how to use the tool. Generally, bugs in the client are quickly addressed through frequent free updates. Community and professional support options are available - most of the time, the free/community level support is adequate
    Incentivized
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    Twilio
    I have not had to communicate with Twilio support in the last 3 years but my past experience with them has been very positive. They replied to my previous requests promptly and kept me well informed to resolve my inquiries. With their documentation that's available, I hardly imagine why anyone would need to contact support since it's all there in a concise and easy to understand format. It would probably take you longer to type out a support ticket than to just open their doc websites.
    Incentivized
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    Implementation Rating
    Postman
    No answers on this topic
    Twilio
    The developer APIs and SDKs are super easy to follow.
    Incentivized
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    Alternatives Considered
    Postman
    Previous to using Postman, I would either use browser tools directly, or write an in-house tool to send requests. Postman eliminates that need while providing a much better experience and more features. At the base level, Postman is as simple as typing in the address as you would in a browser. Authentication can be provided simply as well.
    Incentivized
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    Twilio
    We evaluated many fundraising-based text-to-give programs and found the subscriptions prohibitively expensive for our small scale and uncertain first few years of development. While we may be willing to invest that kind of money after discovering how things work, we're happy with Twilio now and have no desire to start over.
    Incentivized
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    Contract Terms and Pricing Model
    Postman
    No answers on this topic
    Twilio
    Being in South Africa, direct local currency support would be nice
    Incentivized
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    Return on Investment
    Postman
    • Postman is free (although there's a paid tier that offers more features) so using it for testing APIs comes with little to no risk (besides learning curve).
    • The learning curve is a little steep for non-developer users, but developers should find it easy to pick up and use right out of the box, so to speak.
    Incentivized
    Read full review
    Twilio
    • We found that associates who had the opportunity to respond to a survey about their assigned job were 37% more likely to return to a job site
    • We were able to reduce the number of resources required to manually respond to associates using Twilio Studio, so those resources could have more time to complete other tasks
    • We were able to scale the number of associates who received survey messages at least by a factor of 8 without increasing our resource demand
    Incentivized
    Read full review
    ScreenShots

    Postman Screenshots

    Screenshot of API design - You can design your API specifications in Postman using OpenAPI, RAML, GraphQL, or SOAP formats. Postman’s schema editor makes it easy to work with specification files of any size, & it validates specifications with a built-in linting engine.Screenshot of API documentation - Postman automatically generates documentation & supports markdown-enabled and machine-readable documentation. Docs automatically include request details & sample code. Share the docs with your team, in a public workspace, or in a dedicated portal.Screenshot of API testing - Build and run functional, integration, & regression tests directly in Postman or as part of your CI/CD pipeline with Newman (Postman’s a command-line Collection Runner that enables you to run & test a collection from the command line).Screenshot of Public workspaces - Public workspaces allow you to share your APIs publicly with anyone. You can use public workspaces to gather feedback on your APIs, onboard developers quickly, or just showcase your work.Screenshot of Reporting - Postman generates reports that enable you to visualize data for team metrics and usage, & for API activities such as creation, collection execution, and test runs. Use reports to get insights on performance, troubleshooting, & SLA adherence.

    Twilio Screenshots

    Screenshot of the “Explore Products” section, which is where to build products.Screenshot of the optional drag-and-drop visual editor and code editor.Screenshot of Flex, which is a programmable Contact Center that puts you in control.