27 Reviews and Ratings
4 Reviews and Ratings
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If email deliverability is important, then Postmark is king. I've used all sorts of providers, with dedicated IPs and without. Postmark has always had the best deliverability and has resulted in the least amount of customer service time wasted dealing with users who simply did not receive an important email from us. It is pricier than other options, but it's well worth it if deliverability is at all important to you.Incentivized
It works great as an onsite relay to provide email sending functionality without having to pass through the firewall in order to reach the Office 365 gateway. This is particularly evident when using older programs. A lot of the older, no longer developed, programs will only allow a hard coded port to send email. Office 365 uses a non-standard SMTP port for security. This does not allow the hard coded SMTP ports to use this service. Exchange gives you the control to change those ports and securely use the standards without compromise.Incentivized
Great, helpful customer support (rarely needed)Reliable productWell thought out interface, easy setupGreat ongoing visibility into status of emails sent through Postmark
It allows us to send email through the secure email gateway.We are able to track and scan all email communicationsIt provides a way for legacy and current applications to send out notification and mass email communications.Incentivized
Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider.Incentivized
As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.It can be a challenge to work with some of our older applications when the TLS feature is used.I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.Incentivized
The only thing that confused me initially was that if you don't put a specific sender email into the Wordpress plugin settings (I use Postmark exclusively with Wordpress site), it won't send emails. I thought that having selected the option to send via any @domain.com email, I wouldn't need to fill out a specific email to send from, but that isn't the case. I sorted that out quickly with support.
Postmark has been an excellent solution for our business needs. We have been with them for years and have no intention of changing providers anytime soon. Support was excellent as we were getting started and their API documentation made implementation quick and easy Incentivized
We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.Incentivized
Office 365 does use secure non-standard ports for SMTP connectivity causing a problem with older programs. SMTP Email Delivery from Exchange solves this problem by giving the network admin full control over ports and specific program connections. While we do use both Office 365 and the SMTP Email Delivery we find that a mix is needed in order to meet all expectations for our end users. The majority of our SMTP communications, for users, go through Office 365 while the majority of our applications and servers do go through the SMTP Email Delivery service.Incentivized
It is really "set and forget." I have not had any issues that I've needed to deal with. It just works.Incentivized
It's the easiest way to send mail out. No worries about complex configurations.It can be finicky when used in a hybrid Office 365 environment to get the proper pathways secured and working.I wish there were a better way to send out mass emails, on-site, without our domain or server IP being blacklisted.Incentivized