Postmark vs. SMTP Email Relay Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Postmark
Score 9.3 out of 10
N/A
Postmark from Wildbit in Philadelphia sends and tracks transactional emails.
$10
per month
SMTP Email Relay Solutions
Score 9.0 out of 10
N/A
SMTP Email Relay Solutions is a transactional email service formerly from SharpSpring and now a J2 Global company.
$25
per month
Pricing
PostmarkSMTP Email Relay Solutions
Editions & Modules
10,000 Emails per Month
$10.00
per month
300,000 Emails per Month
$200.00
per month
5,000,000 Emails per Month
$1200.00
per month
ESSENTIAL
$25
per month
STARTER
$80
per month
GROWTH
$300
per month
BUSINESS
$500
per month
Offerings
Pricing Offerings
PostmarkSMTP Email Relay Solutions
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
PostmarkSMTP Email Relay Solutions
Top Pros
Top Cons
Best Alternatives
PostmarkSMTP Email Relay Solutions
Small Businesses
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
Medium-sized Companies
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
PostmarkSMTP Email Relay Solutions
Likelihood to Recommend
10.0
(10 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(3 ratings)
-
(0 ratings)
User Testimonials
PostmarkSMTP Email Relay Solutions
Likelihood to Recommend
Wildbit
If email deliverability is important, then Postmark is king. I've used all sorts of providers, with dedicated IPs and without. Postmark has always had the best deliverability and has resulted in the least amount of customer service time wasted dealing with users who simply did not receive an important email from us. It is pricier than other options, but it's well worth it if deliverability is at all important to you.
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Ziff Davis Inc
It works great as an onsite relay to provide email sending functionality without having to pass through the firewall in order to reach the Office 365 gateway. This is particularly evident when using older programs. A lot of the older, no longer developed, programs will only allow a hard coded port to send email. Office 365 uses a non-standard SMTP port for security. This does not allow the hard coded SMTP ports to use this service. Exchange gives you the control to change those ports and securely use the standards without compromise.
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Pros
Wildbit
  • Great, helpful customer support (rarely needed)
  • Reliable product
  • Well thought out interface, easy setup
  • Great ongoing visibility into status of emails sent through Postmark
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Ziff Davis Inc
  • It allows us to send email through the secure email gateway.
  • We are able to track and scan all email communications
  • It provides a way for legacy and current applications to send out notification and mass email communications.
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Cons
Wildbit
  • Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider.
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Ziff Davis Inc
  • As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.
  • It can be a challenge to work with some of our older applications when the TLS feature is used.
  • I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.
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Usability
Wildbit
The only thing that confused me initially was that if you don't put a specific sender email into the Wordpress plugin settings (I use Postmark exclusively with Wordpress site), it won't send emails. I thought that having selected the option to send via any @domain.com email, I wouldn't need to fill out a specific email to send from, but that isn't the case. I sorted that out quickly with support.
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Ziff Davis Inc
No answers on this topic
Support Rating
Wildbit
Postmark has been an excellent solution for our business needs. We have been with them for years and have no intention of changing providers anytime soon. Support was excellent as we were getting started and their API documentation made implementation quick and easy
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Ziff Davis Inc
No answers on this topic
Alternatives Considered
Wildbit
We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
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Ziff Davis Inc
Office 365 does use secure non-standard ports for SMTP connectivity causing a problem with older programs. SMTP Email Delivery from Exchange solves this problem by giving the network admin full control over ports and specific program connections. While we do use both Office 365 and the SMTP Email Delivery we find that a mix is needed in order to meet all expectations for our end users. The majority of our SMTP communications, for users, go through Office 365 while the majority of our applications and servers do go through the SMTP Email Delivery service.
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Return on Investment
Wildbit
  • It is really "set and forget." I have not had any issues that I've needed to deal with. It just works.
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Ziff Davis Inc
  • It's the easiest way to send mail out. No worries about complex configurations.
  • It can be finicky when used in a hybrid Office 365 environment to get the proper pathways secured and working.
  • I wish there were a better way to send out mass emails, on-site, without our domain or server IP being blacklisted.
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