If email deliverability matters, Postmark is one of the best.
Anonymous | TrustRadius Reviewer
December 02, 2018

If email deliverability matters, Postmark is one of the best.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Postmark

We are using Postmark to send all transactional emails. It has increased our deliverability and ensured smooth and fast email delivery. The email templates have also allowed for efficient API calls between our platform and Postmark. Postmark support is great as well and was easy to implement.
  • Transactional Emails.
  • Great user interface. Easy to manage templates and see activity.
  • High deliverability rates. Seen much better deliverability scores then when we had our own dedicated IP.
  • Email history limited to 45 days. Longer would be helpful.
  • The ability to re-deliver messages from the website directly when they fail.
  • Don't have much else. Very solid service.
  • Decreased Email deliverability problems and support. This has led to decreased support costs
  • Our customers are much more likely to get these email and not have things get caught in spam. Led to happier customers.
We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
It is well suited for transactional emails and emails that you need to ensure reach your user quickly. It is not well suited to emails that are marketing based or for newsletters etc. The emails must be transactional since the domain reputation is one of their highest priorities.