Likelihood to Recommend If you have a community with more than 100 active users, and you're looking for ideas around operational improvements that can be acted on in a 6-12 month window, Spigit will work great, and it's one of the best options out there. If you're trying to customize the platform much, you should plan on paying Spigit's service group to do that for you, because it's not easy to do yourself. If you're looking for ideas that will take more than about a year to implement, Spigit is as good as anyone else because that's a really tough thing to do in an innovation community!
Read full review Well Suited:
Groups needing to make a decision Democratically based decision making Sensitive topics Discussions Groups needing input Read full review Pros Acknowledges and supports the culture around the problem and market it is trying to serve. Just using the platform won't solve our problem, we need a cultural shift and Spigit has helped support that process. Customer service - just overall amazing service. Responses are very quickly turned around, they've gone the extra mile many, many times. They are also very open to platform improvements and take feedback very seriously. As the system administrator, I feel their platform incorporates a great balance of templates, out-of-the-box formatting, etc., and customizable content. In a nutshell, we are able to do what we want but we don't have to spend forever to do it. We can use what they have or we can add in our own design. Read full review Powernoodle has ignited deeper, more candid conversations among our team leaders. We've been able to see through these discussions that we haven't always told our story in the most compelling manner, and that we need to be clearer, more concise and less wordy. Since Powernoodle limits your contributions to a certain number of characters, it forces you to think hard about what you really want to say. This feature was particularly powerful for our organization, which has tended to verbosity. Powernoodle allowed us to vet old and new ideas in a safe space, minimizing biases and groupthink. In many organizations there are some who speak more than others, and often their ideas get more attention. What Powernoodle does brilliantly is it allows, actually requires, each participant to write what they wish anonymously and without interruption. Each participant is equal in the sense that all input into Powernoodle is brief (limited number of characters) and the anonymity definitely prevents the usual bias toward those who speak the most. Powernoodle increased critical thinking about our organization and forced us to re-examine why and how we do what we do. With Powernoodle, we were able to look at everyone's ideas, comment on them, decide if some should be merged, and ultimately vote on them. The Powernoodle process forced us to be clear, which meant we each needed to think critically about what has worked and what hasn't worked for us, and how we move forward with what has worked and with new ideas. Read full review Cons There are many ways to configure the solution. Some features make more sense to use at times and should be hidden from users at other times. It would be nice if Spigit had pre-defined configuration templates that reflect the experience and knowledge of their current customer's experience using the software and not just a 1 size fits all base configuration. The good news is with a little experience, these configurations can be created as saved templates. Read full review It's not mobile friendly yet, but other than that no complaints! Read full review Alternatives Considered Most platforms had a nice UI, this wasn't the differentiator. What it came down to was mostly around we don't know what we'll need in the future:
Market leadership: on stable ground, not going anywhere Thought leadership: improving the software, inspiring new ways to use it Highly configurable platform: supports use cases we don't know we even need right now Strong services if you need them: always there if you run into trouble or are short staffed Read full review Return on Investment Firstly, it is hard to define or describe an ROI for an innovation project (and tool) that is in its experimental phase... But a positive is the impact in the overall engagement of employees, especially in overpopulated structures where it is not easy to "become visible, and the smart ones wait for a chance like this platform. Where a clear and strong sponsorship is in place, this platform can stimulate ideas that can potentially have a great impact in services improvement Based on our specific limits in engaging top management, we still cannot see a speed in products or processes improvement. Paolo De Caro Collaborative Improvement | HR Learning & Development
Read full review While we are still in the beginning stages of taking action on the decisions we made using the Powernoodle process, I have no doubt that there will be a very positive ROI on our overall objectives. Read full review ScreenShots Planview IdeaPlace Screenshots