Likelihood to Recommend It's definitely an improvement over our old Enhancements list that anyone could add to and just collected dust on a Share drive. ProdPad allows ideas to be sorted and archived, plus let's people comment on ideas - so it's pretty obvious is something is a good idea with lots of support or just some crackpot theory.
Read full review The best feature of productboard is organized features, it has a very simple structure and can be read and understood by anyone. If your roadmap is very dynamic and the executive team needs to be on top of it, productboard is the best application out there. But if you have a small product and features do not change very often, then maybe you can look at other alternatives since productboard is expensive.
Read full review Pros Interaction with Salesforce CRM Good for goal setting Creating commentary and notes on product roadmap Read full review Flexibility to define different types of views. Great UX and UI. It's integrated with top project management tools as well as zaps for more customized processes. Read full review Cons I'd like to see a better way to handle archived/won't do/already released feedback or ideas so that you have a bit of a history of requests and what has happened to them. Read full review Far too expensive per seat No way to track/manage projects No way to abstract sets of features into larger buckets for high-level presentations Read full review Support Rating Excellent quick response from team members, great opportunities to engage in design discussions for upcoming features, never had a bug last long or go unresolved. Overall, support is one of the best parts of working with ProdPad.
Read full review Easy to contact right through their Intercom app and incredibly fast to respond.
Read full review Alternatives Considered We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.
Read full review Productboard has a modern interface with a great user experience that will help you get onboard really fast especially if you are looking for one place to handle customer insights that are coming from different places and be able to score and report under value vs effort frameworks, and build roadmap views for different stakeholders for the company.
Read full review Return on Investment Better visibility to product roadmap Meet product KPIs Read full review ProductBoard is expensive, per user/month so ROI is not that great It is very useful the organization to view the roadmap It is mainly useful if someone dedicated (depending on the size of the product) is keeping it updated. Read full review ScreenShots