A great platform to centralize your customer and future developments
June 25, 2021

A great platform to centralize your customer and future developments

ariel cordiviola | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with productboard

Productboard is mainly used by the Product department to receive ideas and requests from all our customers and handle that inside the tool to connect with new features or enhancements. It helps us to quickly discover where we can invest our efforts to build new things that will add value to the overall experience of our customers.
  • Handle customer insights
  • Connect insights with product features
  • Build easy to understand roadmap views
  • Lack of export capabilities
  • Lack of flexibility to build scoring equations
  • Powerful portal feature
  • Insight inbox
  • Easy to build roadmap view
  • Easy to group insights with product features
  • Handle better the needs/request of big customers
  • Identify quick wins and big bets to positive impact the business
  • Win time to report faster on roadmap to other stakeholders of the company
Productboard has a modern interface with a great user experience that will help you get onboard really fast especially if you are looking for one place to handle customer insights that are coming from different places and be able to score and report under value vs effort frameworks, and build roadmap views for different stakeholders for the company.

Do you think productboard delivers good value for the price?

Yes

Are you happy with productboard's feature set?

Yes

Did productboard live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of productboard go as expected?

Yes

Would you buy productboard again?

Yes

If you are looking for a powerful tool to receive and handle insights from customers. This tool will help you a lot, especially if you score under value vs effort product frameworks. Easy to build customer portal views and to handle things from productboard to Jira integration for development definitions.