Made from product-people for product-people!
March 19, 2020

Made from product-people for product-people!

Steven Muñoz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with productboard

Productboard it's used mainly as the system of record for all the product management area but we're also extending it as a collaborative tool with marketing departments for upcoming release planning. It's also used for all of our product management prioritization sessions across strategic drivers to align our company objectives for the year. For the capturing of feedback, we have standardized a Google form connected through Zap to productboard with the most relevant information we need to evaluate feature requests. Everything connects to productboard's inbox and then is categorized or added as insight for existing feedback from other customers.
  • Flexibility to define different types of views.
  • Great UX and UI.
  • It's integrated with top project management tools as well as zaps for more customized processes.
  • Gitlab integration would be awesome.
  • Depends on your budget pricing may be a factor to consider.
  • Helps to save us a lot of time collecting feedback.
  • Increased efficiency.
  • Product prioritization can be done in a faster and more robust way.
Mainly because it's well designed for product people and highly customizable.

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It's really good and highly customizable for different types of needs such as internal top customers view, and prioritization statuses, but also external views shared with marketing or other departments. It is not so good for project tracking.

productboard Support

Support is awesome and very responsive.