Likelihood to Recommend My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Read full review Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.
Read full review Pros History tracking for any changes made to data. Tracks all milestones and retains records for lifetime of account. Easy extracting for reporting purposes. Read full review The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system. We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes. We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information. Read full review Cons Not a good fit for all types of projects Very Complex Read full review Would like to be able to search for users by first name as well as last name. Would like to be able to modify save and share some of the canned reports. Read full review Support Rating I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Read full review The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed
Read full review Alternatives Considered When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more. We replaced that tool with Redmine . It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine 's price was right if you installed it locally and was probably still cheaper if you used their SAAS version. Jira , on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira , but I think it didn't work for other teams. Read full review We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.
Read full review Return on Investment Reduction in costs on materials (i.e. - paper documentation) Improved efficiency given that our field members need to report back on an hourly basis Web based platform allows anyone access to the same information Read full review Increased employee efficiency - less back end work for incorrect submissions. Better results with profit analysis of profits on an ongoing basis. Read full review ScreenShots Unanet ERP GovCon Screenshots