Projector PSA vs. ResultsBI

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems

Results.com would be a fantastic platform for a distributed team that has its data stored in a simple/single/common method and is looking for a single visual platform around which the culture of the company can collaborate, see relevant company metrics (and each other's metrics), and discuss the same. RESULTS.com is likely unnecessary for any team that is physically located together within an office and who can physically meet together. Such a scenario likely already has wall-projected charts and physically posted information. Further, we found RESULTS.com to be a bad choice for a company that has its data in several different locations, requiring the integration of several different APIs all coordinated together. Our somewhat complicated/disparate data simply didn't work well in the system to the point where people eventually were conditioned to NOT believe the numbers shown in RESULTS.com.

Incentivized

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• Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
• Time and expense entry is intuitive and quick for our staff.
• Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
• Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!

• It has a very nice graphical/visual display of metrics/KPIs that are fed into it.
• It has a fantastic meetings agenda and communication module that helped better connect our geographically distributed offices.
• It solved the problem we had of using several different platforms for each need - providing a central place for results-orientated information sharing and discussion.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.

• Like all BI software, the pretty graphics and charts and information are only as accurate as what is put into the system. It does not have parameters that will flag suspect data, which became a problem as our data sources increased and the results.com integration required more and more results.com-side development.
• The promise of having the corporate mission/vision/values/etc. all connected to individual priorities and associated KPIs never came to pass. Being early adopters, we purchased partly on the promises of salespeople. As time marched on, support and development dropped off in favor of increasing their sales department.
• We believe, through our experience with results.com, that the company was built to sell quickly. That is, we believe the owner/s blasted through their funding in the first year to onboard as many users as possible so they could increase value for a quick sale. Then we believe that when the money was mostly spent, and there was no sale, the company had to become a normal, profitable, long-term business which led to expense cutting, a RIF of developers and customer support, and the resulting slowdown/stoppage/inability to develop and support the product. Our feeling in the last months on the platform was one where it seemed the employees/owners were unhappy and disgruntled to have to actually run it as a business and deal with customers. (This is our guess and belief based on what we saw over time and without any knowledge whatsoever on what was actually happening over there.)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.

Desktop interface feels complex to new users.

When it worked, it worked nicely. Unfortunately, it didn't work for us all the time - and less so as the months went on. So, although relatively "easy to use," it stopped providing value due to its data integration problems. Thus, when the data was incorrect, people stopped using it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In 5 years of use we have never experienced an unscheduled outage.

This is a solid 5 because the first year we had fantastic customer support. We had a comprehensive training, a (seemingly) dedicated support staffer, a fair amount of development help to integrate things, and consultations with people associated with RESULTS.com who have made a name for themselves in this general method of business operations. But, after the first year that mostly dried up. It was a 10 the first year, and a 1 the next years - averaging to a 5.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.

We have examined a variety of similar products both before, during, and after our time with results.com. We are currently using Sisense which is an entirely higher level than results.com in terms of B.I. - not only in the drill-down type of data access and reporting but certainly in its ability to handle multiple data sources effectively.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
• Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
• Project proposals were more realistic because they were driven by real data.
• Decision making overall for the department became more efficient and effective

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We did not utilize a BI dashboard nor a standardized meeting agenda system before results.com so in that respect, it helped us establish a results/performance-orientated culture which was badly needed.
• Unfortunately, beyond that first year, results.com didn't keep up with our struggles with data imports. That, combined with the inability for us to see direct ROI $ increases, led us to eventually leave the platform. Unfortunately, they locked us into a longer term (even without providing promised services) and so we technically were on the system (but not using it) for 6+ months past the date where we'd all agreed it was not useful for anyone anymore.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info