TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A

    StackState

    Score8 out of 10
    N/AStackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair (MTTR), fewer outages, and lower costs associated with…

    $15

    per month per host

    Pricing
    PrometheusStackState
    Editions & Modules
    No answers on this topic
    StackState for Cloud Native Environments
    $15 Per billed annually
    per month per host
    StackState for Hybrid IT Environments
    Contact Sales
    Offerings
    Pricing Offerings
    PrometheusStackState
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing includes 10 components per host. If the total number of components exceeds the total number of hosts multiplied by 10, additional components cost $1.50 per component per month (billed annually)
    More Pricing Information
    Community Pulse
    PrometheusStackState
    Considered Both Products
    Open Source
    No answer on this topic
    StackState
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    35 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    PrometheusStackState
    Small Businesses
    InfluxDB
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Icinga
    Score9 out of 10
    Enterprises
    No answers on this topic
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrometheusStackState
    Likelihood to Recommend
    7.8
    (35 ratings)
    8.3
    (5 ratings)
    Usability
    7.1
    (3 ratings)
    7.6
    (5 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.7
    (5 ratings)
    User Testimonials
    PrometheusStackState
    Likelihood to Recommend
    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
    Read full review
    StackState
    StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
    Read full review
    Pros
    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
    Read full review
    StackState
    • Giving observability of the entire IT stack
    • Custom alerting options.
    • Ingesting many different types of data.
    • Requesting new features is encouraged and they often add them quite quickly.
    Read full review
    Cons
    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
    Read full review
    StackState
    • Can't think of anything yet.
    Read full review
    Usability
    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
    Read full review
    StackState
    Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
    Read full review
    Support Rating
    Open Source
    Never had to reach out to them.
    Incentivized
    Read full review
    StackState
    It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState
    Read full review
    Alternatives Considered
    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
    Read full review
    StackState
    No answers on this topic
    Return on Investment
    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
    Read full review
    StackState
    • Increased visibility of all resources in cloud to 100%.
    • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
    Read full review
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