Proofpoint Threat Response Auto-Pull vs. Splunk SOAR

If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.

Incentivized

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Incentivized

• Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
• Reporting is good, nice graphs of all the actions.

Incentivized

• Its security orchestration and integration capability that supports multiple tools.
• Easy coding that automates our security actions.
• Enables us to easily collaborate and respond to security issues faster.
• Splunk SOAR is a flexible product that is easy to deploy.
• Efficient tracking and monitoring capability.
• Excellent real-time reporting functionality.

Incentivized

• Learning curve is steep.
• Interface can be clunky.
• Some interface items seem counter-intuitive.

Incentivized

• A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
• It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
• Cost of the larger version.

Incentivized

As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.

Incentivized

It's easy to use and requires very little administrator hands on.

Incentivized

Honestly, it's a bit of a love-hate thing. On one hand it's insanely powerful but on the other, the workflows can be a real headache. You need multiple hours to get comfortable with it.

Incentivized

We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.

Incentivized

They are quick to respond and have talented support personnel.

Incentivized

Splunk Support is always great! In addition the Community is very efficient and active.

Incentivized

I never followed an in-person training, I gave my evaluation based on the online training

Incentivized

I followed training for Phantom admins and it opened a world for me

Incentivized

I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.

Incentivized

I have never evaluated TRAP against another product.

Incentivized

Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.

Incentivized

me and the customers I encountered found it flexible and scalable

Incentivized

• Chances of phishing attacks has decreased.
• Your employees don't have to do anything, so no impact on productivity.

Incentivized

• The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
• Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task

Incentivized