Prophet CRM, by Avidian vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prophet CRM, by Avidian
Score 9.4 out of 10
N/A
Avidian is a complete customer relationship management (CRM) built into Microsoft Outlook.
$108
per year per user
Veeva CRM
Score 7.6 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
Prophet CRM, by AvidianVeeva CRM
Editions & Modules
Prophet Core
$108
per year per user
Contact Manager
$300
per year per user
Sales CRM
$660
per year per user
Enterprise
$900
per year per user
No answers on this topic
Offerings
Pricing Offerings
Prophet CRM, by AvidianVeeva CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Prophet CRM, by AvidianVeeva CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Prophet CRM, by AvidianVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Prophet CRM, by Avidian
7.7
1 Ratings
0% above category average
Veeva CRM
9.1
4 Ratings
17% above category average
Customer data management / contact management8.01 Ratings10.04 Ratings
Workflow management8.01 Ratings9.04 Ratings
Territory management7.01 Ratings7.04 Ratings
Opportunity management7.01 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings10.03 Ratings
Contract management8.01 Ratings10.03 Ratings
Quote & order management00 Ratings9.03 Ratings
Interaction tracking00 Ratings10.04 Ratings
Channel / partner relationship management00 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Prophet CRM, by Avidian
9.0
1 Ratings
17% above category average
Veeva CRM
8.7
4 Ratings
13% above category average
Forecasting9.01 Ratings8.03 Ratings
Pipeline visualization9.01 Ratings9.03 Ratings
Customizable reports9.01 Ratings9.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
9.3
3 Ratings
21% above category average
Case management00 Ratings10.03 Ratings
Call center management00 Ratings8.01 Ratings
Help desk management00 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
8.5
3 Ratings
12% above category average
Lead management00 Ratings9.03 Ratings
Email marketing00 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
9.7
3 Ratings
24% above category average
Task management00 Ratings10.03 Ratings
Billing and invoicing management00 Ratings10.03 Ratings
Reporting00 Ratings9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
8.8
4 Ratings
15% above category average
Custom fields00 Ratings8.04 Ratings
Custom objects00 Ratings7.04 Ratings
Scripting environment00 Ratings10.03 Ratings
API for custom integration00 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability00 Ratings9.04 Ratings
Role-based user permissions00 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
8.5
1 Ratings
16% above category average
Social data00 Ratings8.01 Ratings
Social engagement00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
9.0
2 Ratings
23% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Prophet CRM, by Avidian
-
Ratings
Veeva CRM
10.0
4 Ratings
29% above category average
Mobile access00 Ratings10.04 Ratings
Best Alternatives
Prophet CRM, by AvidianVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Prophet CRM, by AvidianVeeva CRM
Likelihood to Recommend
10.0
(1 ratings)
9.0
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Prophet CRM, by AvidianVeeva CRM
Likelihood to Recommend
Avidian Technologies, Inc.
If you are managing a lot of accounts, this is a huge asset.
Read full review
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Read full review
Pros
Avidian Technologies, Inc.
  • Integration into Microsoft programs.
  • Simplicity of use
Read full review
Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
Read full review
Cons
Avidian Technologies, Inc.
  • Making it a simpler to add new opportunities.
Read full review
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
Read full review
Usability
Avidian Technologies, Inc.
It is very easy to use.
Read full review
Veeva Systems
No answers on this topic
Support Rating
Avidian Technologies, Inc.
When there is a problem, they quickly resolve the issue.
Read full review
Veeva Systems
No answers on this topic
Alternatives Considered
Avidian Technologies, Inc.
No answers on this topic
Veeva Systems
Better for field based medical personnel when recording Medical calls.
Read full review
Return on Investment
Avidian Technologies, Inc.
No answers on this topic
Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
Read full review
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