ProProfs Quiz Maker vs. Verint Voice of the Customer

According to me, ProProfs is a versatile tool so it can be used in different places keeping in mind different ways of applications. Businesses can use it for lead generation, pre-hiring skills assessments, training assessments, compliance training, increasing social engagement, and much more. There are templates segmented into different categories so you can understand different use cases.

Verint is very well suited for the corporate enterprise market as it has sufficient granular permission controls, feature rich and scalable. Their pricing model is also very cost effective as it doesn't punish you for being successful (getting lots of submissions or responses). If you are considering Verint, you should ask very specific questions for functionality to make sure it is covered.

• Creating assessments is very easy with ProProfs. It has lots of pre-designed assessments that we can quickly modify by adding questions from their question bank.
• It has excellent anti-cheating features which allow us to conduct remote hiring tests.
• The tool provides simple and useful reports with visual statistics that make it very easy to compare candidates.

• Flexible for making changes to survey questions, layout, and text
• Great tracking of customer responses as well as ease of integrating Google Analytics for additional tracking
• Support team was very knowledgeable and responses to requests

Incentivized

• In my opinion, it doesn’t really need any improvements, but I’d like to see some advancements in:
• Templates.
• Question Types.
• Grading.

• Does simple very well, but complicated not as well. It is NOT a survey system.
• Some of the reports are still a bit old for display, but new features have been released recently giving more options.
• Standard deployment templates may be a bit limited for customization, or you need to go to fully customized and do the development yourself.

Incentivized

The cost versus product is a good value, so it all depends on the customer's needs/wants, and of course, budget

Incentivized

I’d give ProProfs Quiz Maker a 9. The quiz tool isn’t perfect but looks all set to become it. We’re particularly impressed by all the quiz creation resources it offers and how comprehensive the settings and functionalities are. The support has been good too. The customer service team is patient and readily available.

Overall usability is easy and while I have been using it for years and used to it, new users seem to be able to create surveys without any training or hand holding. Simply create a login and they can figure it out themselves quickly because of the intuitive nature of the layout. Verint could use to improve or update the user interface as it seems very dated visually.

Because it met all the requirements my organization had. we were using it to meet our overall business goals that include lead generation, growing our brand reach, recruiting the best candidates, quality employee on-boarding & training, and more. The easy to use interface and flexible customization made the tasks easy, and we accomplished the desired targets from the tool

Every support contact I have had, be it by email, live chat or phone, I have had my issue resolved very quickly, efficiently and professionally by a knowledgeable and well trained support team member. Having worked in technical support many years ago myself, I can appreciate the level of service and quality of support offered by Verint. I would, without hesitation, say that Verint offers one of the best support experiences out there.

ProProfs Quiz Maker is a very easy-to-use tool and that is its USP. It is preferred over other tools for its super simple user interface and the no-fuss installation. You can simply get started by signing up and choosing a plan and you don’t have to be highly tech-savvy to create quizzes or tests.

ForeSee offers data that is complimentary to Domo. ForeSee wins on ease of use, simple navigation and practical data from the consumer! ForeSee could be deadly when paired with Domo. The ability to pair sales with customer engagement visually is a valuable tool. ForeSee has the visual modeling down and can handle multiple data sets.

Incentivized

• I feel that it has allowed me to do more with my quizzes.
• I would very much like to have more control over the certificates that are auto generated after they take the exam.

Incentivized

• Provides real-time voice of the customer feedback
• Integration with other analytics platforms is a plus but can be cumbersome to set up
• Initial setup can be problematic

Incentivized