ForeSee ya at the bank!
January 18, 2020

ForeSee ya at the bank!

Byron Conner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ForeSee

We use ForeSee to gauge the customer engagement piece of the business. ForeSee allows us to break down where we need to focus so we can address customer experience issues in real-time. This is used across the entire company and the proper sample size gives you an accurate portrayal of your wins and misses.
  • Easy navigation
  • Offers an app for on the go!
  • I would like more input on the questions posed to consumers.
  • Compatible with Domo
  • Better customer engagement.
  • Increase in sales.
ForeSee offers data that is complimentary to Domo. ForeSee wins on ease of use, simple navigation and practical data from the consumer! ForeSee could be deadly when paired with Domo. The ability to pair sales with customer engagement visually is a valuable tool. ForeSee has the visual modeling down and can handle multiple data sets.
With customer engagement, you can drill down to categories so you can micro analyze the data set. Questions like are greeting associates helpful or are associates readily available offer some onsite when coupled with customer shopping habits. ForeSee asks the consumer what areas of the store were shipped so you can pair scheduling, sales, and service seamlessly.

Verint Predictive Modeling Feature Ratings

Survey templates
Custom logo/branding
Changes to live survey
Question design help
Not Rated
Multiple question types
Survey logic flexibility
Response tracking
Data export
Standard reports
Custom reports
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
Not Rated
Not Rated