TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProShop ERP

    Score10 out of 10
    N/AProShop ERP is presented as a comprehensive web-based and 100% paperless shop management system for small to medium manufacturing companies. The vendor states it's built to manage complex manufacturing environments, a system to give users insight into every detail of a manufacturing company. ProShop is a 100% paperless ERP/MES and QMS software. Designed to replace 3-6 other disparate software systems, ProShop brings managing the whole company into a single system.N/A

    Arena PLM and QMS

    Score8.5 out of 10
    N/AArena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.N/A
    Pricing
    ProShop ERPArena PLM and QMS
    Editions & Modules
    No answers on this topic
    Arena PLM Launch
    Contact Sales
    Arena PLM Enterprise
    Contact Sales
    Arena QMS
    Contact Sales
    Arena QMS Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ProShop ERPArena PLM and QMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Arena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
    More Pricing Information
    Community Pulse
    ProShop ERPArena PLM and QMS
    Considered Both Products
    ProShop ERP
    No answer on this topic
    Arena by PTC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    65 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    35 Answers
    Features
    ProShop ERPArena PLM and QMS
    Security
    Comparison of Security features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    9.2
    5 Ratings
    9% above category average
    Arena PLM and QMS
    -
    Ratings
    Role-based user permissions9.25 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.0
    5 Ratings
    6% above category average
    Arena PLM and QMS
    -
    Ratings
    Dashboards7.75 Ratings00 Ratings
    Standard reports8.15 Ratings00 Ratings
    Custom reports8.35 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.4
    5 Ratings
    5% above category average
    Arena PLM and QMS
    -
    Ratings
    Inventory tracking8.95 Ratings00 Ratings
    Location management7.85 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.4
    5 Ratings
    6% above category average
    Arena PLM and QMS
    -
    Ratings
    Order entry8.05 Ratings00 Ratings
    Cost of goods sold8.75 Ratings00 Ratings
    Order Orchestration8.35 Ratings00 Ratings
    Customization
    Comparison of Customization features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    6.2
    5 Ratings
    19% below category average
    Arena PLM and QMS
    -
    Ratings
    Plug-ins6.25 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.2
    5 Ratings
    8% above category average
    Arena PLM and QMS
    -
    Ratings
    Project Costing8.45 Ratings00 Ratings
    Cost Capture8.85 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.0
    5 Ratings
    13% above category average
    Arena PLM and QMS
    -
    Ratings
    Project Planning and Scheduling7.95 Ratings00 Ratings
    Task Insight for Project Managers8.45 Ratings00 Ratings
    Project Mobile Functionality8.45 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.2
    5 Ratings
    15% above category average
    Arena PLM and QMS
    -
    Ratings
    Supplier Management7.94 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    7.7
    4 Ratings
    13% above category average
    Arena PLM and QMS
    -
    Ratings
    Risk Repository7.24 Ratings00 Ratings
    Control Management7.94 Ratings00 Ratings
    Remediation and Certification7.93 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    8.6
    5 Ratings
    14% above category average
    Arena PLM and QMS
    -
    Ratings
    Production Process Design7.95 Ratings00 Ratings
    Production Management8.75 Ratings00 Ratings
    Configuration Management8.85 Ratings00 Ratings
    Work Execution8.45 Ratings00 Ratings
    Manufacturing Costs9.25 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    7.2
    5 Ratings
    2% below category average
    Arena PLM and QMS
    -
    Ratings
    Inventory Planning7.25 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of ProShop ERP and Arena PLM and QMS
    Feature
    ProShop ERP
    7.7
    4 Ratings
    4% above category average
    Arena PLM and QMS
    -
    Ratings
    Product Master Data Management7.74 Ratings00 Ratings
    Best Alternatives
    ProShop ERPArena PLM and QMS
    Small Businesses
    Zoho One
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Teamcenter
    Score9.4 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    SAP Integrated Product Development
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProShop ERPArena PLM and QMS
    Likelihood to Recommend
    9.2
    (5 ratings)
    8.2
    (220 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (5 ratings)
    Usability
    8.7
    (2 ratings)
    5.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.7
    (2 ratings)
    9.9
    (18 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ProShop ERPArena PLM and QMS
    Likelihood to Recommend
    ProShop ERP
    I can't talk highly enough about ProShop ERP. Their team is never satisfied with how it performs and the features it has in place. ProShop has made our company more efficient in every aspect of how we run a business. We shopped around and we couldn't find a system that does everything that ProShop does. It is the most complete robust system on the market in my opinion.
    Incentivized
    Read full review
    Arena by PTC
    Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
    Incentivized
    Read full review
    Pros
    ProShop ERP
    • ProShop knows how machine shops run and what is required information for all levels of the company.
    • Quoting and costing is both quick and thorough. We have confidence in our numbers!
    • The support is timely and friendly. They consider all new ideas and explain how to use best use features very well.
    • Traceability is above and beyond. We know where everything is, where it came from and where it is going.
    Read full review
    Arena by PTC
    • It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
    • It provides secure access control for employees & vendors (but you pay per person for access licenses).
    • Data is effectively 'always backed up' in the internet-cloud.
    • There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
    Read full review
    Cons
    ProShop ERP
    • Can be slightly overwhelming at first.
    • Unless you have a good understanding of how to write script and code the customization pages can be confusing.
    • Some of the system notifications can be a little confusing, such as the new rev flag that pops up when the rev for the part changes. We've had some issues with this causing problems to the parts later down the line when trying to transfer duplicate parts to a remake job.
    Read full review
    Arena by PTC
    • In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
    • I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
    • In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
    Incentivized
    Read full review
    Likelihood to Renew
    ProShop ERP
    They continue to make the most affordable and complete ERP on the market for our company size and industry
    Incentivized
    Read full review
    Arena by PTC
    We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
    Incentivized
    Read full review
    Usability
    ProShop ERP
    It was built by people who ran a job shop and it shows
    Read full review
    Arena by PTC
    Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
    Incentivized
    Read full review
    Reliability and Availability
    ProShop ERP
    No answers on this topic
    Arena by PTC
    Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
    Incentivized
    Read full review
    Performance
    ProShop ERP
    No answers on this topic
    Arena by PTC
    We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
    Incentivized
    Read full review
    Support Rating
    ProShop ERP
    Amazing support. Weather small bugs a large feature requests. ProShop's team is always there willing to help assist with any problems.
    Incentivized
    Read full review
    Arena by PTC
    Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
    Incentivized
    Read full review
    Online Training
    ProShop ERP
    No answers on this topic
    Arena by PTC
    The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
    Incentivized
    Read full review
    Implementation Rating
    ProShop ERP
    No answers on this topic
    Arena by PTC
    Pretty straightforward, from OOB
    Incentivized
    Read full review
    Alternatives Considered
    ProShop ERP
    I have used E2 Shoptech for years and evaluated numerous products. For advanced manufacturing, nothing comes close to being as complete as ProShop ERP.
    Read full review
    Arena by PTC
    Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
    Incentivized
    Read full review
    Scalability
    ProShop ERP
    No answers on this topic
    Arena by PTC
    Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
    Incentivized
    Read full review
    Return on Investment
    ProShop ERP
    • Increased Profitability on repeat products
    • Ease of review at end of projects
    • Ability to requote for customers with changing quantity needs
    Incentivized
    Read full review
    Arena by PTC
    • Decreased the company's time to market for release of its second generation flagship product.
    • Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
    • Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
    Incentivized
    Read full review
    ScreenShots

    Arena PLM and QMS Screenshots

    Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.Screenshot of Arena Analytics, Arena's business intelligence (BI) tool