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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Untangle NG Firewall

    Score7 out of 10
    N/AUntangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.

    $25

    per month

    Pricing
    PulsewayUntangle NG Firewall
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    Open Source Firewall
    $0.00
    free under the GNU General Public License (GPL)
    NG Firewall Complete
    $25.00
    per month
    z4 appliance
    $299
    one-time purchase
    z4w appliance
    $329
    one-time purchase
    z4 Plus appliance
    $399.00
    one-time purchase
    z6 appliance
    $1199.00
    one-time purchase
    z12 appliance
    $1999.00
    one-time purchase
    z20 appliance
    $3499.00
    one-time purchase
    Offerings
    Pricing Offerings
    PulsewayUntangle NG Firewall
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    PulsewayUntangle NG Firewall
    Considered Both Products
    Kaseya
    No answer on this topic
    Untangle
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    PulsewayUntangle NG Firewall
    Firewall
    Comparison of Firewall features of Pulseway and Untangle NG Firewall
    Feature
    Pulseway
    -
    Ratings
    Untangle NG Firewall
    8.2
    6 Ratings
    5% below category average
    Identification Technologies00 Ratings8.06 Ratings
    Visualization Tools00 Ratings7.06 Ratings
    Content Inspection00 Ratings8.06 Ratings
    Policy-based Controls00 Ratings8.06 Ratings
    Active Directory and LDAP00 Ratings9.06 Ratings
    Firewall Management Console00 Ratings9.06 Ratings
    Reporting and Logging00 Ratings7.06 Ratings
    VPN00 Ratings9.06 Ratings
    High Availability00 Ratings9.05 Ratings
    Stateful Inspection00 Ratings8.06 Ratings
    Proxy Server00 Ratings8.03 Ratings
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    PulsewayUntangle NG Firewall
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    Medium-sized Companies
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    Score7.4 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
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    User Ratings
    PulsewayUntangle NG Firewall
    Likelihood to Recommend
    6.4
    (13 ratings)
    7.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.8
    (4 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.6
    (2 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PulsewayUntangle NG Firewall
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    Untangle
    Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Untangle
    • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
    • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
    • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
    • Reporting is phenomenal, however you can get death by details very easily.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Untangle
    • The full suite can be expensive for business but will be powerful enough.
    • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
    • I would like to see it promoted for mid to large businesses as I think it can handle it.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    Untangle
    Service renewal is in Feb 2021. We will be renewing!
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Untangle
    Generally works well but seeing more and more bugs with the OpenVPN app.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    Untangle
    The phone support reps are highly competent and native-English speakers. big plus vs some other vendors with difficult to understand or less knowledgable support engineers.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    Untangle
    Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly fees because these companies update quickly; they have a reputation to maintain.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    Untangle
    • It's allowed us to be PCI compliant which we need to do business.
    • It's allowed us to not only be PCI compliant but follow best practice to be actually as secure as we can be.
    • It's really presented us with a lot of flexibility in terms of how we connect to other services.
    • There is some maintenance, but it's very minimal.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report